At a Glance
- Tasks: Deliver excellent customer service and support in a fast-paced environment.
- Company: Join Booker, a dynamic workplace with a focus on teamwork and customer satisfaction.
- Benefits: Enjoy discounts at Tesco, health benefits, and a great holiday package.
- Other info: Flexible hours with opportunities for career growth and development.
- Why this job: Make a real difference for customers while developing your skills in a vibrant setting.
- Qualifications: Must be 17 or older with a positive attitude and passion for service.
The predicted salary is between 20000 - 25000 £ per year.
What's in it for you
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4‑day period after every four‑weekly pay day – thirteen times a year.
- In addition to 10% off at Tesco Café and 20% off all F&F purchases.
- 10% off pay monthly & SIM‑only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
- Up to 30% off car, pet and home insurance at Tesco Bank. Terms and conditions apply.
- Free eye test when you spend £50 or more; you can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- An exclusive deals and discounts website saving you money on everyday purchases, including a cycle‑to‑work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme, allowing you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) – save up to 5% and Booker will match your contribution.
- Life Assurance – you are covered for death in service life cover of up to three times annual pay.
- Health and Wellbeing support and resources, including our 24/7 confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package.
About the role
We are looking for someone with a real can‑do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast‑paced environment where no two days are the same. We are a 5/7‑day operation (check our website for specific opening times). We only recruit individuals who are aged 17 and over.
You will be responsible for:
- Customers are at the heart of everything we do; our customers need to be back in their own businesses as quickly as possible after finding what they need.
- We keep the shelves full, provide speed of service through the tills and wish them a fond farewell, or sometimes our customers need a delivery and we are accurately picking what they need.
You will need:
- A can‑do attitude
- A passion for customer service
- Be willing to go the extra mile
- Always be there, on time and properly presented.
Branch Assistant in Bridgend employer: Booker
At Booker, we pride ourselves on being an exceptional employer that values our team members and their growth. With a vibrant work culture that encourages collaboration and a commitment to customer service, we offer a comprehensive benefits package including discounts at Tesco, health and wellbeing support, and opportunities for career advancement. Join us in a dynamic environment where your contributions are recognised and rewarded, making every day meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Assistant in Bridgend
✨Tip Number 1
Get to know the company! Research Booker and understand their values and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering excellent service, think of examples from your past experiences where you've gone the extra mile for someone. Be ready to share these stories during your interview.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you present yourself well when you show up for your interview. A smart appearance can set the tone for a positive conversation.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining the Booker team. Don’t miss out on this opportunity!
We think you need these skills to ace Branch Assistant in Bridgend
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, make sure to highlight your love for customer service. We want to see that you’re genuinely excited about helping customers and going the extra mile for them.
Keep It Professional Yet Friendly:While we love a casual vibe, remember to keep your tone professional. Use friendly language that reflects your personality but also shows you understand the importance of the role.
Tailor Your Application:Don’t just send the same application everywhere! Tailor your CV and cover letter to reflect the specific skills and experiences that match the Branch Assistant role. We want to see how you fit into our team!
Apply Through Our Website:Make sure to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to see your application right away!
How to prepare for a job interview at Booker
✨Show Your Can-Do Attitude
Make sure to convey your positive mindset during the interview. Share examples of how you've tackled challenges in the past and gone the extra mile for customers. This will demonstrate that you embody the can-do attitude they're looking for.
✨Know the Company and Its Values
Before the interview, do some research on Booker and their commitment to customer service. Understanding their values will help you align your answers with what they stand for, showing that you're genuinely interested in being part of their team.
✨Prepare for Customer Service Scenarios
Think about common customer service situations you might face as a Branch Assistant. Prepare responses that highlight your problem-solving skills and ability to handle difficult customers. Practising these scenarios can give you the confidence to shine during the interview.
✨Dress to Impress
First impressions matter! Make sure you arrive on time and are dressed appropriately for the interview. A smart appearance shows that you take the opportunity seriously and respect the company's standards.
