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For Companies At a Glance
- Tasks: Assist customers, manage stock, and ensure speedy service in a dynamic environment.
- Company: Join Booker, a leading wholesaler known for its commitment to customer satisfaction.
- Benefits: Enjoy discounts at Tesco, health perks, and a great holiday package.
- Why this job: Be part of a vibrant team where every day brings new challenges and opportunities.
- Qualifications: Must be 17 or older with a passion for customer service and a positive attitude.
- Other info: Flexible hours available; check our website for specific opening times.
The predicted salary is between 21600 - 36000 £ per year.
Overview
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be in a dynamic, fast paced environment where no two days are the same. We are a 5/7 day operation, (check our website for specific opening times). We only recruit individuals who are aged 17 and over.
You will be responsible
Customers are at the heart of everything we do. Our customers need to be back in their own business as quickly as possible, having found what they need. We keep the shelves full, provide speed of service through the tills, and wish them a fond farewell. If a delivery is required, we are accurately picking what they need.
You will need
- A can-do attitude
- A passion for customer service
- Be willing to go the extra mile
- Always be there, on time and properly presented
What’s in it for you?
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, i.e. thirteen times a year. 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, with further deals throughout the year.
- Up to 30% off car, pet and home insurance at Tesco Bank. Terms and conditions apply.
- Free eye tests when you spend £50 or more; save 30% on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- Access to discounted deals through an exclusive website, including a cycle to work scheme.
- Save As You Earn (SAYE) share scheme after 3 months service (buy Tesco shares in the future at a discount).
- Retirement savings plan (pension) – save up to 5% and Booker will match your contribution.
- Life Assurance – death in service life cover up to three times annual pay.
- Health and Wellbeing support including 24/7 Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package.
About Us
Booker is the UK\’s leading food & drink wholesaler. We serve independent retailers, caterers and small businesses from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, and six support centre locations across the UK.
Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we want you to feel represented and you can be yourself at work. We’re a place where Everyone’s Welcome. We welcome flexible working and understand that life looks different for everyone. Talk to us about how we may be able to support you during the application process.
We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process. For more information on accessibility, please contact recruitment@bookergroup.com.
Please note: We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. Some roles may close earlier than the advertised end date to manage applicants. Feedback is provided to those who attend interviews. Booker Group is part of Tesco plc but operated separately; benefits may differ from Tesco.
For more information about us please visit www.bookergroupjobs.co.uk
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Administrative
- Wholesale
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Branch Assistant employer: Booker
Contact Detail:
Booker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Assistant
✨Tip Number 1
Show your enthusiasm for customer service during any interactions. Whether it's in a casual conversation or during an interview, express how much you enjoy helping others and going the extra mile.
✨Tip Number 2
Familiarise yourself with Booker’s operations and values. Understanding their commitment to customer satisfaction will help you align your responses and demonstrate that you're a great fit for their team.
✨Tip Number 3
Prepare examples from your past experiences where you've successfully handled customer queries or challenges. This will showcase your can-do attitude and ability to thrive in a fast-paced environment.
✨Tip Number 4
Dress appropriately and present yourself well when attending any interviews or assessments. First impressions matter, especially in a customer-focused role like this one.
We think you need these skills to ace Branch Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Booker is looking for in a Branch Assistant. Highlight key responsibilities and required skills, such as customer service and teamwork.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the job requirements. Emphasise any previous roles where you demonstrated a can-do attitude and excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your willingness to go the extra mile. Use specific examples from your past experiences to illustrate your points.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Booker
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service during the interview. Share specific examples from your past experiences where you went the extra mile for a customer, as this aligns perfectly with what the company values.
✨Demonstrate a Can-Do Attitude
Prepare to discuss situations where you've faced challenges and how you approached them with a positive mindset. Employers appreciate candidates who can adapt and maintain a proactive attitude, especially in a fast-paced environment.
✨Be Punctual and Presentable
Arrive on time for your interview and dress appropriately. First impressions matter, and being well-presented shows that you respect the opportunity and understand the importance of professionalism in a customer-facing role.
✨Familiarise Yourself with the Company
Research Booker and their operations before the interview. Understanding their values, services, and the benefits they offer will help you tailor your responses and demonstrate your genuine interest in becoming part of their team.
