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- Tasks: Assist customers, keep shelves stocked, and provide speedy service in a dynamic environment.
- Company: Join Booker, the UK's leading food & drink wholesaler, serving independent retailers and small businesses.
- Benefits: Enjoy discounts at Tesco, health checks, a pension plan, and exclusive deals on everyday purchases.
- Why this job: Be part of a supportive team that values customer service and offers career advancement opportunities.
- Qualifications: Must be 17 or older with a can-do attitude and a passion for customer service.
- Other info: Flexible working arrangements and a commitment to diversity and inclusion.
The predicted salary is between 20000 - 30000 £ per year.
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Booker • 4 Shearbridge Road Bradford • Apply by 16-May-2025
About the role
We are looking for someone with a can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team, you will operate in a dynamic, fast-paced environment where no two days are the same.
We are a 5/7 day operation (check our website for specific opening hours).
We only recruit individuals aged 17 and over.
What is in it for you
At Booker, we offer a great place to work with opportunities to advance your career, along with a fantastic benefits package:
- A Booker colleague card with 10% off at Booker and double discount events up to three times a year.
- After 3 months, a Tesco colleague discount card with 10% increasing to 15% off most Tesco purchases during a 4-day period after each pay day, thirteen times a year. Additional discounts include 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM-only deals with Tesco Mobile, plus other deals throughout the year.
- Up to 30% off car, pet, and home insurance at Tesco Bank (terms apply).
- Free eye tests when spending £50 or more, with 30% off glasses, sunglasses, and contact lenses on the same spend.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- An exclusive deals website with savings on everyday purchases, including a cycle-to-work scheme.
- After 3 months, you can join our Save As You Earn share scheme to buy Tesco shares at a discount.
- A retirement savings plan (pension) with Booker matching contributions up to 5%.
- Life Assurance coverage of up to three times your annual pay.
- Health and wellbeing support, including a 24/7 confidential Employee Assistance Programme and Virtual GP services for you and your family.
- A comprehensive holiday package.
Responsibilities
Customers are at the heart of everything we do. Your role involves ensuring customers can quickly find what they need, keeping shelves stocked, providing speedy service at the tills, and offering friendly farewells. You may also be responsible for accurate picking and delivery of customer orders.
What you need
- A can-do attitude
- A passion for customer service
- Willingness to go the extra mile
- Reliability, punctuality, and proper presentation
About us
Booker is the UK\’s leading food & drink wholesaler, serving independent retailers, caterers, and small businesses across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, and six support centres nationwide.
Diversity and inclusion
At Booker, we value diversity, equity, and inclusion. We welcome everyone and support flexible working arrangements to accommodate different life circumstances and career stages. We encourage open conversations about how we can support your needs during the application process.
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Branch Assistant employer: Booker
Contact Detail:
Booker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Assistant
✨Tip Number 1
Familiarise yourself with Booker’s values and customer service approach. Understanding their commitment to excellent customer service will help you align your responses during any interviews or discussions.
✨Tip Number 2
Showcase your can-do attitude by preparing examples from your past experiences where you went the extra mile for customers. This will demonstrate your passion for customer service and reliability.
✨Tip Number 3
Visit your local Booker branch before applying. Engaging with staff and observing the environment can provide you with insights that you can mention in your application, showing your genuine interest in the role.
✨Tip Number 4
Be prepared to discuss how you handle fast-paced environments. Think of specific situations where you successfully managed multiple tasks, as this is crucial for a Branch Assistant role.
We think you need these skills to ace Branch Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements for the Branch Assistant position. Highlight key skills such as customer service and teamwork in your application.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the role. Emphasise any previous customer service roles or experiences where you demonstrated a can-do attitude.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your willingness to go the extra mile. Use specific examples from your past experiences to illustrate your points.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism.
How to prepare for a job interview at Booker
✨Show Your Can-Do Attitude
During the interview, make sure to express your enthusiasm and willingness to tackle challenges. Share examples from your past experiences where you went above and beyond for customers or colleagues.
✨Demonstrate Customer Service Skills
Prepare to discuss specific instances where you provided excellent customer service. Highlight how you handled difficult situations and ensured customer satisfaction, as this is crucial for the Branch Assistant role.
✨Be Punctual and Presentable
Arrive on time for your interview and dress appropriately. First impressions matter, so ensure you present yourself well to reflect the reliability and professionalism that Booker values.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, team dynamics, or growth opportunities within Booker. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
