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- Tasks: Join our team as a Branch Assistant, delivering top-notch customer service in a fast-paced environment.
- Company: Booker is the UK's leading food & drink wholesaler, supporting independent businesses nationwide.
- Benefits: Enjoy discounts at Tesco, health perks, and a great holiday package.
- Why this job: Be part of a dynamic team where every day is different and make a real impact on customers' lives.
- Qualifications: Must be 17 or older with a can-do attitude and a passion for customer service.
- Other info: We embrace diversity and offer flexible working arrangements to suit your lifestyle.
The predicted salary is between 20000 - 30000 £ per year.
Booker • Comet Way SOUTHEND ON SEA • Apply by 16-May-2025 About the role
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same.
We are 5/7 day operation, (check our website for specific opening
We only recruit individuals who are aged 17 and over
What is in it for you
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
You will be responsible for
Customers are at the heart of everything we do, our customers need to be back in their own business as quickly as possible having found what they need, we keep the shelves full, provide speed of service through the tills and wish them a fond farewell or maybe our customers need a delivery and we are accurately picking what they need.
You will need
A can do attitude
A passion for customer service
Be willing to go the extra mile
Always be there, on time and properly presented.
About us
Booker is the UK\’s leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.
Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.
Branch Assistant employer: Booker
Contact Detail:
Booker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Assistant
✨Tip Number 1
Familiarise yourself with Booker’s values and customer service philosophy. Understanding what they prioritise will help you align your approach during interviews and demonstrate that you share their commitment to excellent customer service.
✨Tip Number 2
Showcase your can-do attitude by preparing examples from your past experiences where you went the extra mile for customers or colleagues. This will illustrate your dedication and reliability, which are key traits they’re looking for.
✨Tip Number 3
Research the specific branch you’re applying to. Knowing their opening hours, peak times, and any recent news can help you ask informed questions during your interview, showing your genuine interest in the role.
✨Tip Number 4
Prepare to discuss how you handle fast-paced environments. Since the role involves dynamic work conditions, sharing relevant experiences will demonstrate your ability to thrive under pressure and adapt quickly.
We think you need these skills to ace Branch Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements for the Branch Assistant position. Highlight your relevant experience in customer service and teamwork.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job. Emphasise your can-do attitude, reliability, and any previous roles where you provided excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your willingness to go the extra mile. Use specific examples from your past experiences to demonstrate how you embody these qualities.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Booker
✨Show Your Can-Do Attitude
During the interview, make sure to express your enthusiasm and willingness to tackle challenges. Share examples from your past experiences where you went above and beyond to help customers or solve problems.
✨Demonstrate Customer Service Skills
Prepare to discuss specific instances where you provided excellent customer service. Highlight your ability to handle difficult situations with grace and how you ensured customer satisfaction.
✨Emphasise Teamwork
Since the role involves working as part of a team, be ready to talk about your experience collaborating with others. Mention how you contribute to a positive team environment and support your colleagues.
✨Be Punctual and Presentable
Arrive on time for your interview and dress appropriately. First impressions matter, so ensure you look professional and are well-prepared to make a great impact right from the start.
