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- Tasks: Serve customers, stock shelves, and manage delivery orders in a fast-paced team environment.
- Company: Join Booker, a leading wholesaler with a commitment to excellent customer service.
- Benefits: Enjoy discounts at Tesco, health perks, and a comprehensive holiday package.
- Why this job: Gain valuable experience, work in a dynamic setting, and enjoy great team culture.
- Qualifications: Must be 17+, with a positive attitude and passion for customer service.
- Other info: Flexible hours available; check our website for specific shifts.
The predicted salary is between 24000 - 36000 £ per year.
At Booker, we offer a great place to work and opportunities for career progression, along with the following benefits:
- A Booker colleague card with 10% off at Booker and double discount events up to three times a year.
- After 3 months, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for four days after every pay day, thirteen times a year, plus 10% off at Tesco Cafe and 20% off F&F purchases.
- 10% off pay monthly & SIM-only deals with Tesco Mobile, plus additional deals throughout the year.
- Up to 30% off car, pet, and home insurance at Tesco Bank. Terms apply.
- Free eye tests when spending £50 or more, with 30% off glasses, sunglasses, and contact lenses over the same amount.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- An discounts website with savings on everyday purchases and a cycle to work scheme.
- After 3 months, eligibility to join our Save As You Earn share scheme to buy Tesco shares at a discount.
- Retirement savings plan (pension) with Booker matching contributions up to 5%.
- Life assurance coverage for death in service, up to three times your annual pay.
- Health and wellbeing support, including a 24/7 Employee Assistance Programme and Virtual GP services for you and your family.
- A comprehensive holiday package.
About the role: We seek someone with a positive attitude, passionate about delivering excellent customer service and willing to go the extra mile. You will work as part of a team in a dynamic, fast-paced environment where no two days are the same. Our operation runs 5/7 days (please check our website for specific hours). Applicants must be aged 17 or over.
You will be responsible for ensuring customers are quickly served and satisfied, keeping shelves stocked, providing swift service at the tills, and accurately picking delivery orders.
You will need a positive attitude, a passion for customer service, willingness to go the extra mile, punctuality, and proper presentation.
Contact Detail:
Booker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Assistant
✨Tip Number 1
Show your enthusiasm for customer service during any interactions. Whether it's in a phone call or an informal chat, let your passion shine through. This will demonstrate that you align with our values at StudySmarter and are ready to go the extra mile.
✨Tip Number 2
Familiarise yourself with our products and services before applying. Understanding what we offer will help you engage more effectively with our team and show that you're genuinely interested in the role of Branch Assistant.
✨Tip Number 3
Network with current employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews or discussions about the role.
✨Tip Number 4
Demonstrate your ability to work in a fast-paced environment by sharing relevant experiences. Whether it’s from previous jobs or volunteer work, highlight situations where you successfully managed multiple tasks under pressure.
We think you need these skills to ace Branch Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Booker is looking for in a Branch Assistant. Highlight key responsibilities and required skills, such as customer service and teamwork.
Tailor Your CV: Make sure your CV reflects your experience and skills relevant to the role. Emphasise any previous customer service roles or experiences that demonstrate your positive attitude and ability to work in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your willingness to go the extra mile. Use specific examples from your past experiences to illustrate how you meet the requirements of the job.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at Booker
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service during the interview. Share specific examples of how you've gone the extra mile for customers in previous roles, as this aligns perfectly with what the company is looking for.
✨Demonstrate Team Spirit
Since the role involves working as part of a team, highlight your ability to collaborate effectively with others. Discuss any past experiences where teamwork led to success, and be ready to explain how you can contribute positively to the team dynamic.
✨Prepare for Fast-Paced Scenarios
Given that the environment is dynamic and fast-paced, be prepared to discuss how you handle pressure and adapt to changing situations. You might want to share a story about a time when you successfully managed multiple tasks or dealt with a challenging situation.
✨Dress for Success
Proper presentation is key for this role. Make sure to dress smartly for the interview, reflecting the professional image that the company values. This will not only show your seriousness about the position but also your understanding of the company's expectations.