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For Companies At a Glance
- Tasks: Deliver excellent customer service and keep shelves stocked in a fast-paced environment.
- Company: Join Booker, a dynamic workplace with a focus on teamwork and customer satisfaction.
- Benefits: Enjoy discounts at Tesco, health perks, and a great holiday package.
- Why this job: Make a real impact by helping customers and being part of a supportive team.
- Qualifications: Must be 17+, with a can-do attitude and passion for customer service.
- Other info: Flexible hours with opportunities for growth in a vibrant setting.
The predicted salary is between 24000 - 36000 £ per year.
What’s in it for you
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) – save up to 5% and Booker will match your contribution.
- Life Assurance – You are covered for death in service life cover of up to three times annual pay
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package
About the role
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same.
We are 5/7 day operation, (check our website for specific opening times.)
We only recruit individuals who are aged 17 and over
You will be responsible for
Customers are at the heart of everything we do, our customers need to be back in their own business as quickly as possible having found what they need, we keep the shelves full, provide speed of service through the tills and wish them a fond farewell or maybe our customers need a delivery and we are accurately picking what they need.
You will need
- A can do attitude
- A passion for customer service
- Be willing to go the extra mile
- Always be there, on time and properly presented.
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Branch Assistant employer: Booker
Contact Detail:
Booker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Booker. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Think of examples from your past experiences where you've gone the extra mile or handled a challenging situation. We want to see that can-do attitude in action!
✨Tip Number 3
Dress to impress! Make sure you present yourself well for the interview. A smart appearance shows that you respect the opportunity and are serious about the role. Remember, first impressions count!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Branch Assistant
Some tips for your application 🫡
Show Your Passion for Customer Service: When you're writing your application, make sure to highlight your passion for customer service. We want to see that you genuinely care about helping customers and are ready to go the extra mile for them.
Keep It Clear and Concise: We appreciate a straightforward approach! Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read through your experience and skills.
Tailor Your Application: Make sure to tailor your application to the Branch Assistant role. Mention specific experiences that relate to the job description, like working in a fast-paced environment or being part of a team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Booker
✨Show Your Can-Do Attitude
Make sure to highlight your positive attitude during the interview. Share specific examples of how you've tackled challenges in the past and gone the extra mile for customers. This will demonstrate that you embody the spirit they're looking for.
✨Know the Company and Its Values
Before the interview, do some research on Booker and its commitment to customer service. Familiarise yourself with their benefits and values, so you can discuss how your own values align with theirs. This shows genuine interest and preparation.
✨Prepare for Customer Service Scenarios
Think about common customer service scenarios you might face as a Branch Assistant. Prepare answers that showcase your problem-solving skills and ability to handle difficult situations. Practising these responses will help you feel more confident during the interview.
✨Dress the Part
Since presentation is key, make sure you dress appropriately for the interview. Aim for smart-casual attire that reflects the company culture. Being well-presented shows respect for the opportunity and sets a positive tone right from the start.
