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- Tasks: Deliver excellent customer service and support team operations in a fast-paced environment.
- Company: Dynamic branch focused on customer satisfaction and teamwork.
- Benefits: Flexible hours, team environment, and opportunities for personal growth.
- Why this job: Join a vibrant team and make a real difference for our customers every day.
- Qualifications: Must be 17 or older with a positive attitude and a passion for service.
- Other info: No two days are the same in this exciting role!
The predicted salary is between 18000 - 30000 £ per year.
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same.
We are 5/7 day operation, (check our website for specific opening times.)
We only recruit individuals who are aged 17 and over.
Customers are at the heart of everything we do, our customers need to be back in their own business as quickly as possible having found what they need, we keep the shelves full, provide speed of service through the tills and wish them a fond farewell or maybe our customers need a delivery and we are accurately picking what they need.
- A can do attitude
- A passion for customer service
- Be willing to go the extra mile
- Always be there, on time and properly presented.
Booker is the UK\’s leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.
Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.
We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact recruitment@bookergroup.com
Please note
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*
For more information about us please visit www.bookergroupjobs.co.uk
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Branch Assistant employer: Booker
Contact Detail:
Booker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Assistant
✨Tip Number 1
Get to know the company! Before your interview, check out their website and social media. Understanding their values and customer service approach will help you connect with them during your chat.
✨Tip Number 2
Show off your can-do attitude! During interviews, share specific examples of how you've gone the extra mile for customers in the past. This will demonstrate that you're a perfect fit for their team.
✨Tip Number 3
Be ready for a fast-paced environment! Prepare yourself for situational questions that test your ability to think on your feet. Practising these scenarios can give you the edge you need.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the team. Don’t miss out!
We think you need these skills to ace Branch Assistant
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love helping customers. Share any experiences where you went the extra mile to make someone’s day better. We want to see that can-do attitude shine through!
Be Yourself: Don’t be afraid to let your personality come through in your application. We’re looking for team players who can bring a positive vibe to our dynamic environment. A little bit of your unique flair can go a long way!
Tailor Your Application: Make sure to read the job description carefully and highlight how your skills match what we’re looking for. Mention specific examples from your past that relate to the role of Branch Assistant. It shows us you’ve done your homework!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about our operation hours there!
How to prepare for a job interview at Booker
✨Show Your Can-Do Attitude
Make sure to highlight your positive mindset during the interview. Share examples of how you've gone the extra mile for customers in previous roles, as this aligns perfectly with what they're looking for.
✨Know the Company Inside Out
Before the interview, take some time to research the company and its values. Understanding their commitment to customer service will help you answer questions more effectively and show that you're genuinely interested in being part of their team.
✨Demonstrate Team Spirit
Since the role involves working as part of a team, be prepared to discuss your experiences collaborating with others. Share specific instances where teamwork led to success, as this will resonate well with the interviewers.
✨Prepare for Fast-Paced Scenarios
Given the dynamic environment, think about how you would handle busy periods or challenging situations. Be ready to discuss how you manage stress and maintain excellent customer service even when things get hectic.
