At a Glance
- Tasks: Deliver top-notch customer service and keep the store running smoothly.
- Company: Join Booker, the UK's leading food and drink wholesaler.
- Benefits: Flexible working hours, team environment, and opportunities for growth.
- Why this job: Be part of a dynamic team where every day brings new challenges.
- Qualifications: Must be 17+, with a can-do attitude and passion for service.
- Other info: Diversity and inclusion are at our core; we welcome everyone!
Overview
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. You will be part of a team in a dynamic, fast-paced environment where no two days are the same. We are a 5/7 day operation; please check our website for specific opening times. We recruit individuals aged 17 and over.
Responsibilities
- Deliver excellent customer service and support customers to have their needs met quickly and efficiently
- Keep shelves full, provide speed of service through the tills, and assist with deliveries as required
- Work as part of a team in a dynamic environment and be adaptable to changes in daily tasks
Requirements / Qualifications
- A can-do attitude
- A passion for customer service
- Willingness to go the extra mile
- Always be on time and properly presented
- Aged 17 or over; note: certain roles may require being over 18 for specific duties
About Booker
Booker is the UK\’s leading food & drink wholesaler. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, and six support centre locations across the UK, serving independent retailers, caterers, and small businesses.
DE&I and Accessibility
Diversity, equity and inclusion (DE&I) at Booker means everyone should feel represented and able to be themselves at work. Booker is a Disability Confident Committed employer and is committed to a fully inclusive and accessible recruitment process. For accessibility support, please contact recruitment@bookergroup.com.
Flexible Working
We welcome conversations about flexible working. We understand life looks different for everyone and will discuss how we may support you during the application process.
Notes
Please note: we may close some roles earlier than the advertised end date to manage applicant volumes. We will offer feedback to candidates who attend an interview. Booker Group is part of Tesco plc but operates separately, and the benefits may differ from those at Tesco. For more information, visit www.bookergroupjobs.co.uk.
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Branch Assistant employer: Booker
Contact Detail:
Booker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Assistant
✨Tip Number 1
Get to know the company! Before your interview, check out Booker's website and social media. Understanding their values and operations will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone the extra mile for someone. This will help you demonstrate your can-do attitude during the interview and show that you’re ready to deliver excellent service.
✨Tip Number 3
Be adaptable! Since the role involves a dynamic environment, be prepared to discuss how you handle changes in tasks. Share stories that highlight your flexibility and teamwork skills to impress the interviewers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the Booker team. Don’t miss out on this opportunity!
We think you need these skills to ace Branch Assistant
Some tips for your application 🫡
Show Your Can-Do Attitude: When writing your application, let your enthusiasm shine through! We love candidates who are ready to tackle challenges head-on and show a genuine passion for customer service. Share examples of how you've gone the extra mile in previous roles.
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Branch Assistant role. Highlight your experience in fast-paced environments and your ability to adapt to changing tasks. This will help us see how you fit into our dynamic team!
Be Professional and Presentable: Even though this is an informal guide, your written application should still be polished and professional. Check for spelling and grammar mistakes, and ensure your layout is neat. First impressions matter, so let's make it a good one!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll find all the information you need about the role and our company. Plus, we’re always on the lookout for passionate individuals like you!
How to prepare for a job interview at Booker
✨Show Your Can-Do Attitude
Make sure to highlight your positive mindset during the interview. Share examples of how you've tackled challenges in the past and gone the extra mile for customers. This will demonstrate that you embody the can-do attitude they're looking for.
✨Know Your Customer Service Basics
Brush up on key customer service principles before the interview. Be ready to discuss how you would handle different customer scenarios, as this role is all about delivering excellent service. Showing that you understand the importance of customer satisfaction will set you apart.
✨Be Adaptable and Team-Oriented
Since the environment is dynamic and fast-paced, be prepared to talk about your experiences working in teams and adapting to change. Share specific instances where you successfully collaborated with others or adjusted to new tasks quickly.
✨Dress to Impress and Be Punctual
First impressions matter! Make sure you arrive on time and are dressed appropriately for the interview. This shows respect for the interviewer's time and reflects your professionalism, which is crucial in a customer-facing role.