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- Tasks: Pick and pack orders, serve customers, and keep the store stocked.
- Company: Join a diverse team at Booker, where everyone is welcome.
- Benefits: Flexible part-time hours and a supportive work environment.
- Other info: Great opportunity for growth in a dynamic retail setting.
- Why this job: Make a difference by delivering excellent customer service every day.
- Qualifications: Must be 18+, with a positive attitude and passion for helping others.
The predicted salary is between 10 - 12 £ per hour.
This is a Part Time Role. The working pattern is Sunday 1pm-5pm, Monday to Thursday 4pm to 8pm.
You will be expected to ensure our customers’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries – the opportunities are endless, but everything you do matters, ensuring our customers get everything they came for, served quickly and efficiently.
Someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
- Responsible for the accurate picking and dispatch of goods by picking against a handheld terminal and advising Manager of any differences.
- Checking quality, shelf life and ensuring packaging is robust in preparation for delivery.
- Providing a high standard of customer service by processing deliveries efficiently and to target.
- Being polite when dealing with delivery staff and responding appropriately to queries and complaints, referring any complex situations to someone who can help.
- Having a can-do attitude and feeling comfortable working to meet designated pick rates.
- Having a passion for customer service and being willing to go the extra mile when serving our valued customers.
- Always being on time and properly presented.
Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
Booker is a Disability Confidence Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process.
Please note: We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Picker - Part Time 20 Hours in Blackburn employer: Booker
Contact Detail:
Booker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Picker - Part Time 20 Hours in Blackburn
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Booker. Understand their values, especially around customer service and diversity. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about exceeding customer needs, think of examples from your past experiences where you've gone the extra mile for someone. Be ready to share these stories during your interview to demonstrate your can-do attitude.
✨Tip Number 3
Dress to impress! Even though it’s a part-time role, showing up well-presented can make a great first impression. It shows that you take the opportunity seriously and are ready to represent the company positively.
✨Tip Number 4
Apply through our website! We recommend using our platform to submit your application. It’s straightforward and ensures your details go directly to the right people. Plus, it gives you a chance to explore other roles that might suit you!
We think you need these skills to ace Picker - Part Time 20 Hours in Blackburn
Some tips for your application 🫡
Show Your Can-Do Attitude: When writing your application, let your enthusiasm shine through! We love candidates who are passionate about customer service and ready to go the extra mile. Share examples of how you've exceeded customer expectations in the past.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your relevant experience and skills without waffling on. Remember, we want to see how you can contribute to our team!
Tailor Your Application: Make sure to customise your application for this role. Mention specific tasks from the job description, like picking deliveries or ensuring stock levels, to show that you understand what we’re looking for and how you fit in.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Booker
✨Know the Role Inside Out
Before your interview, make sure you understand the Picker role thoroughly. Familiarise yourself with the tasks mentioned in the job description, like picking deliveries and ensuring customer satisfaction. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role is all about delivering excellent customer service, be ready to share examples of how you've gone the extra mile for customers in the past. Think of specific situations where you handled queries or complaints effectively, as this will demonstrate your can-do attitude.
✨Be Prepared for Practical Questions
Expect some practical questions related to the tasks you'll be doing, like how you would handle stock discrepancies or ensure quality control. Practising these scenarios beforehand will help you articulate your thought process during the interview.
✨Dress the Part and Be Punctual
First impressions matter! Make sure you arrive on time and are dressed appropriately for the interview. Being punctual shows respect for the interviewer's time, and looking presentable reflects your professionalism and readiness for the role.