Shift Leader

Shift Leader

West Byfleet Full-Time 24000 - 36000 £ / year (est.) No home office possible
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Booker Wholesale

At a Glance

  • Tasks: Lead branch operations, ensuring health and safety while delivering excellent customer service.
  • Company: Join Booker, a vibrant food wholesale company dedicated to great service and team success.
  • Benefits: Enjoy discounts at Tesco, health perks, and a fantastic holiday package.
  • Why this job: Kickstart your career in a dynamic environment with opportunities for growth and teamwork.
  • Qualifications: Strong communication skills and experience in supervising or managing a team are essential.
  • Other info: Champion diversity and inclusion while making a real impact on customer service.

The predicted salary is between 24000 - 36000 £ per year.

About the role
As Shift Leader, you will work with the Branch Leadership Team and colleagues to support the Area Manager to ensure that your branch is Health, Safe and Legal at all times, maximising efficiency, availability and delivering great service to our customer.
It is a fast moving, challenging role that will give you great exposure to our vibrant customer base where you will have a direct influence over the service that we provide.
This is a fantastic opportunity to be part of a successful team where you can kick start a career in Food Wholesale.
Main Responsibilities
Opening, closing and the complete operational running of the branch making the right decisions for the health and safety of our customers and colleagues, taking the lead in the absence of the Area Manager.
Supporting a Health, Safe and Legal culture; ensuring all colleagues are appropriately kept informed of any H&S and Security updates.
Ensuring that all colleagues maintain a clean, tidy and safe environment in which to work.
Compliance with company policies and procedures and mandatory training.
Leading by example, role modelling the Code of Business Conduct and Win Together Behaviours.
PRIDE being lived in the branch and that all colleagues focus on delivering great availability and service.
Supporting all colleagues during their induction and training.
Building and maintaining good working relationships internally, and externally.
Championing Diversity and Inclusion ensuring Everyone Is Welcome at Booker.
You will need
To be successful in this role your skills and experience will include:
An excellent communicator, with experience of supervising or managing a team.
A proven track record of coaching, motivating and guiding a team, as well as holding people accountable to deliver great service.
Flexible and adaptable with great problem solving skills.
Practical experience in the retail/wholesale trade.
What\’s in it for you
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

  • A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
  • After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
  • 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
  • Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
  • Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
  • 50% off health checks at Tesco Pharmacy.
  • Exclusive access to discounted RAC breakdown cover rates
  • An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
  • After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
  • Retirement savings plan (pension) – save up to 5% and Booker will match your contribution.
  • Life Assurance – You are covered for death in service life cover of up to three times annual pay•
  • Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
  • A great holiday package

Shift Leader employer: Booker Wholesale

At Booker, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. As a Shift Leader, you will not only enjoy competitive benefits such as discounts at Tesco and a comprehensive retirement savings plan, but also have the opportunity to develop your career in a supportive environment that values health, safety, and employee growth. Join us to be part of a dynamic team where your contributions directly impact our service excellence and customer satisfaction.
Booker Wholesale

Contact Detail:

Booker Wholesale Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Leader

✨Tip Number 1

Familiarise yourself with the company's values and culture. As a Shift Leader, you'll need to embody the principles of Health, Safety, and Legal compliance, so understanding how these are implemented at Booker will help you align your approach during interviews.

✨Tip Number 2

Highlight your leadership experience in previous roles. Be prepared to discuss specific examples of how you've motivated and guided a team, as this is crucial for the Shift Leader position. Think about challenges you've faced and how you overcame them.

✨Tip Number 3

Demonstrate your problem-solving skills. In a fast-paced environment like food wholesale, being adaptable and quick-thinking is key. Prepare to share instances where you've successfully resolved issues or improved processes.

✨Tip Number 4

Network with current employees or those in similar roles. Engaging with others in the industry can provide insights into the role and company culture, which can be beneficial during your application process. Consider reaching out on professional platforms.

We think you need these skills to ace Shift Leader

Team Leadership
Communication Skills
Coaching and Mentoring
Problem-Solving Skills
Health and Safety Compliance
Operational Management
Customer Service Excellence
Flexibility and Adaptability
Relationship Building
Training and Development
Time Management
Conflict Resolution
Attention to Detail
Knowledge of Retail/Wholesale Operations

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Shift Leader position. Tailor your application to highlight how your skills and experiences align with these expectations.

Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in supervising or managing a team, as well as any practical experience in the retail or wholesale trade. Use specific examples to demonstrate your ability to coach and motivate others.

Showcase Communication Skills: As an excellent communicator is essential for this role, make sure to illustrate your communication skills in your application. Mention instances where you effectively communicated with team members or customers to resolve issues or improve service.

Demonstrate Problem-Solving Abilities: Provide examples in your application that showcase your flexibility and adaptability, particularly in problem-solving situations. This will help convey your readiness to handle the fast-paced challenges of the Shift Leader role.

How to prepare for a job interview at Booker Wholesale

✨Showcase Your Leadership Skills

As a Shift Leader, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully coached or guided a team, highlighting how you held them accountable for delivering great service.

✨Emphasise Health and Safety Knowledge

Given the importance of health and safety in this role, be ready to discuss your understanding of H&S regulations and how you've implemented them in previous positions. This will show that you take the responsibility seriously and can maintain a safe working environment.

✨Demonstrate Problem-Solving Abilities

The role requires flexibility and adaptability, so prepare to discuss specific challenges you've faced in a fast-paced environment. Share how you approached these problems and the solutions you implemented, showcasing your critical thinking skills.

✨Highlight Communication Skills

Effective communication is key in this position. Be prepared to provide examples of how you've built and maintained good working relationships with colleagues and customers. This will illustrate your ability to foster a positive team culture and ensure great service delivery.

Shift Leader
Booker Wholesale
Location: West Byfleet
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