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- Tasks: Assist customers, keep shelves stocked, and ensure speedy service in a dynamic environment.
- Company: Join Booker, a leading wholesaler dedicated to excellent customer service.
- Benefits: Enjoy discounts at Tesco, health perks, and a great holiday package.
- Why this job: Perfect for those who love teamwork and want to make a real impact on customer satisfaction.
- Qualifications: Must be 17 or older with a positive attitude and passion for customer service.
- Other info: This is a seasonal role with flexible weekend hours.
This is a Seasonal Temp Part Time branch assistant role on a 12 week rolling contract basis, working 12 hours Saturday & Sunday.
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same. We are a 5/7 day operation.
Main Responsibilities:
- Customers are at the heart of everything we do, our customers need to be back in their own business as quickly as possible having found what they need.
- We keep the shelves full, provide speed of service through the tills and wish them a fond farewell.
- Accurately picking what customers need for delivery.
You will need:
- A can do attitude
- A passion for customer service
- Be willing to go the extra mile
- Always be there, on time and properly presented.
What's in it for you:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day.
- 10% off pay monthly & SIM only deals with Tesco Mobile.
- Up to 30% off car, pet and home insurance at Tesco bank.
- Free eye test when you spend £50 or more.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme.
- Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
- Life Assurance - You are covered for death in service life cover of up to three times annual pay.
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package.
Contact Detail:
Booker Wholesale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Branch Assistant - 12 Hours
✨Tip Number 1
Show your enthusiasm for customer service during any interactions you have with us. Whether it's in a casual conversation or at an event, let your passion shine through. This role is all about going the extra mile for customers, so demonstrating that attitude early on can really set you apart.
✨Tip Number 2
Familiarise yourself with our operations and values by visiting our website. Understanding what we stand for and how we serve our customers will help you align your responses and show that you're genuinely interested in being part of our team.
✨Tip Number 3
Network with current or former employees if possible. They can provide insights into the work environment and expectations, which can be invaluable when preparing for any discussions with us. Plus, it shows initiative and a genuine interest in the role.
✨Tip Number 4
Be prepared to discuss your availability and flexibility. Since this is a part-time role over weekends, highlighting your willingness to adapt to the dynamic schedule can make a positive impression. We value reliability and punctuality, so emphasising these traits will work in your favour.
We think you need these skills to ace Seasonal Branch Assistant - 12 Hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills that align with the role. Emphasise your can-do attitude and ability to work in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service. Mention specific examples of how you've gone the extra mile for customers in previous roles, as this is key for the position.
Highlight Availability: Clearly state your availability for the 12-hour weekend shifts in your application. This shows you are committed and ready to meet the job's requirements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Booker Wholesale
✨Show Your Can-Do Attitude
During the interview, make sure to express your enthusiasm and willingness to tackle challenges. Share examples from your past experiences where you went above and beyond to help customers or solve problems.
✨Demonstrate Customer Service Passion
Prepare to discuss what excellent customer service means to you. Think of specific instances where you provided outstanding service and how it positively impacted the customer experience.
✨Emphasise Teamwork Skills
Since this role involves working as part of a team, be ready to talk about your ability to collaborate with others. Highlight any previous team experiences and how you contributed to achieving common goals.
✨Dress Appropriately and Be Punctual
First impressions matter! Make sure to dress smartly for the interview and arrive on time. This shows that you respect the opportunity and are serious about the position.