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- Tasks: Deliver excellent customer service and assist with checkouts in a dynamic retail environment.
- Company: Join Booker, a leading retail company with a vibrant team culture.
- Benefits: Enjoy discounts at Tesco, health benefits, and opportunities for career progression.
- Why this job: Be part of a fast-paced team where every day brings new challenges and rewards.
- Qualifications: Must be 17 or over with a passion for customer service and reliability.
- Other info: Flexible working hours with great perks and a supportive workplace.
The predicted salary is between 28800 - 43200 £ per year.
This is a Part Time position. We are looking for someone with a real can‑do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same. We are 5/7 day operation, (check our website for specific opening times.) We only recruit individuals who are aged 17 and over.
Main Responsibilities
Customers are at the heart of everything we do, our customers need to be back in their own business as quickly as possible having found what they need, we keep the shelves full, provide speed of service through the tills and wish them a fond farewell or maybe our customers need a delivery and we are accurately picking what they need.
Qualifications / Requirements
- Ideally experience within the Wholesale or Retail environment
- A can do attitude
- A passion for customer service
- Be willing to go the extra mile
- Always be there, on time and properly presented.
Benefits
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four‑weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through‑out the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) – save up to 5% and Booker will match your contribution.
- Life Assurance – You are covered for death in service life cover of up to three times annual pay
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package
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Branch Assistant employer: Booker Limited
Contact Detail:
Booker Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Assistant
✨Tip Number 1
Get to know the company! Before your interview, check out Booker's website and social media. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your can-do attitude and passion for customer service – these are key for the Branch Assistant role.
✨Tip Number 3
Dress to impress! Make sure you look smart and presentable for your interview. First impressions count, and being well-dressed shows that you take the opportunity seriously and respect the company's standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Branch Assistant
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, make sure to highlight your love for customer service. We want to see that you’re genuinely excited about helping customers and going the extra mile for them!
Be Yourself: Let your personality shine through in your application! We’re looking for someone with a can-do attitude, so don’t be afraid to show us who you are and what makes you unique.
Tailor Your Application: Make sure to tailor your application to the Branch Assistant role. Mention specific experiences that relate to working in a fast-paced environment and how you’ve successfully handled customer interactions in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at Booker Limited
✨Show Your Customer Service Passion
Make sure to highlight your enthusiasm for customer service during the interview. Share specific examples of how you've gone the extra mile for customers in previous roles, as this aligns perfectly with what Booker is looking for.
✨Demonstrate a Can-Do Attitude
Prepare to discuss situations where you've tackled challenges with a positive mindset. Employers love candidates who can adapt and thrive in dynamic environments, so be ready to showcase your flexibility and problem-solving skills.
✨Know the Role Inside Out
Familiarise yourself with the responsibilities of a Branch Assistant at Booker. Understand the importance of keeping shelves stocked and providing fast service at the tills. This knowledge will help you answer questions confidently and show that you're genuinely interested in the position.
✨Dress to Impress
Since reliability and presentation are key for this role, make sure you dress smartly for the interview. A well-presented appearance not only shows respect for the interviewers but also reflects your understanding of the retail environment.