Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Scoot Team with onboarding and communication for retailers.
- Company: Join Booker Group, a leader in food retail with a supportive culture.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Perfect for students seeking part-time work with career potential.
- Why this job: Be part of a dynamic team making a real difference in retail.
- Qualifications: Experience in food retail and strong communication skills required.
The predicted salary is between 12 - 15 £ per hour.
Location: Wellingborough, Northamptonshire, NN8 1LT
Shift Hours: 20 hrs per week (Monday - Friday)
Salary: Competitive
Reporting to: Retail Support Manager
Based: Wellingborough
We are looking for a Part Time Retail Support Assistant, this role is Monday – Friday. In this role, you will support the Retail Support Manager in delivering an effective communication service to our Scoot Team and wider customer base. The role supports retailers, internal teams and suppliers by ensuring accurate promotion setup, timely credit processing, and robust financial tracking.
Scoot Administration
- Manage the Scoot Admin mailbox, ensuring timely responses, clear communication, and escalation when required.
- Maintain accurate, organised, and auditable records of the Scoot onboarding system.
Onboarding Management
- Maintain the onboarding system, ensuring all records are accurate, up to date, and routinely quality-checked; correct data inconsistencies and update retailer profiles as required.
- Maintain and update the Scoot Enquiries Tracker, ensuring all retailer enquiries are accurately logged, monitored, and progressed promptly.
- Review onboarding submissions from retailers, verifying accuracy, completeness, and legal compliance (including VAT checks and supporting documents).
- Collate all Just Eat onboarding forms and submit them to Just Eat on a weekly basis.
- Ensure Just Eat retailer contracts are issued within 10 working days, proactively following up on any delays or outstanding contracts.
- Coordinate the ordering and dispatch of POS materials and initial launch kits (e.g., thermal bags) to support retailer readiness.
Support
- Respond to and resolve RDM (Regional Development Manager) and BDM (Business Development Manager) queries, providing timely information, updates, and support to ensure smooth onboarding and operational processes.
- Work collaboratively with field teams to investigate issues, provide status updates, and ensure alignment on retailer progress.
Experience and skills relevant for the role:
- Experience within food retail, ideally including independent retailing.
- A good understanding of the Booker fascia model.
- Strong attention to detail and a customer‑focused approach.
- A collaborative team player with excellent relationship‑building skills.
- Confident problem‑solver with a resilient and adaptable mindset.
- Clear and effective communicator.
- Well‑organised, with strong planning, time management and prioritisation skills.
Retail Support Assistant - Scoot (Part Time) - Booker Group in Wellingborough employer: Booker Group
Contact Detail:
Booker Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Support Assistant - Scoot (Part Time) - Booker Group in Wellingborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with Booker Group. A friendly chat can lead to insider tips or even a referral that could give you the edge.
✨Tip Number 2
Prepare for the interview by researching common questions for Retail Support Assistants. Think about how your skills match the job description and be ready to share specific examples of your experience in food retail.
✨Tip Number 3
Show off your organisational skills! Bring a portfolio or a digital presentation that highlights your previous work, especially any relevant projects that demonstrate your attention to detail and customer-focused approach.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role and mentioning something specific from your conversation can leave a lasting impression.
We think you need these skills to ace Retail Support Assistant - Scoot (Part Time) - Booker Group in Wellingborough
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Retail Support Assistant role. Highlight your experience in food retail and any relevant skills that match the job description. We want to see how you fit into our team!
Show Off Your Attention to Detail: Since this role requires strong attention to detail, give examples in your application where you've successfully managed records or ensured accuracy in your previous roles. We love candidates who can demonstrate this skill!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate effective communication, so show us you can do it right from the start!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Booker Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Retail Support Assistant role. Familiarise yourself with the key responsibilities like managing the Scoot Admin mailbox and onboarding processes. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Attention to Detail
Given the importance of accuracy in this role, be prepared to discuss examples from your past experiences where your attention to detail made a difference. Whether it’s maintaining records or processing credits, highlight how your meticulous nature can benefit the team.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle queries from RDMs and BDMs. Think of specific scenarios where you successfully resolved issues or improved processes, and be ready to share these stories during the interview.
✨Demonstrate Your Team Spirit
This role requires collaboration with various teams, so be ready to talk about your experience working in a team environment. Share examples of how you've built relationships and worked together to achieve common goals, as this will show you’re a great fit for their culture.