At a Glance
- Tasks: Develop and optimise retail propositions to drive growth and profitability for independent retailers.
- Company: Join Booker Group, a leader in the retail sector with a focus on innovation.
- Benefits: Competitive salary, supportive team culture, and opportunities for professional development.
- Other info: Dynamic role with a focus on continuous improvement and leadership development.
- Why this job: Make a real impact on the retail landscape while collaborating with diverse teams.
- Qualifications: Strong commercial acumen and excellent communication skills required.
The predicted salary is between 60000 - 75000 £ per year.
Location: Wellingborough, Northamptonshire, NN8 1LT
Shift Hours: 38 hrs per week (Monday - Friday)
Salary: Competitive
To develop and maintain a market-leading retail proposition covering pricing, range, promotions, services, and support that enables retailers to run profitable stores while delivering strong customer satisfaction for both retailers and Booker. The role combines commercial strategy, wholesale market insight, competitor analysis, and customer feedback to create profitable solutions. Reporting to the Head of Retail Proposition, it plays a key role in supporting the shaping of future short, medium and long-term retail plans.
- Develop and optimise the retail proposition to drive retailer growth, profitability and loyalty.
- Ensure appropriate range for each symbol fascia is in place to deliver the retail plan.
- Influence the Product team for differentiation in promotional activity between the fascia's and Scoot, in terms of both product and marketing materials.
- Collate customer feedback in Price, Range and Margin working closely with the Retail Controllers and Sales Teams and use this to make informed recommendations.
- Monitor future trends in convenience retail, shopper behaviour and wholesale to inform both short and long term strategy.
- Work closely and collaboratively with teams across Product, Range, Marketing and Supply Chain to develop ideas and implement recommendations.
- Support the development of store planograms and expected merchandising standards.
- Act as the voice of the independent retailer when working collaboratively with other functions in projects and meetings.
- Develop and implement a robust forward planning process for capturing and recording all key events.
Leadership & Culture
- Lead by example in embedding company values.
- Create an inclusive environment that motivates the team.
- Provide regular feedback and support team development.
- Encourage a culture of accountability and continuous improvement.
Health & Safety / Compliance / Legal Responsibilities
- Ensure team adherence to safety and compliance standards.
- Monitor workplace conditions and address hazards promptly.
- Support delivery of compliance audits and checks.
- Maintain accurate records aligned to legal requirements.
Technology and Systems
- Be fully compliant with the IT policy.
- Be able to use Microsoft Office and ideally Excel.
Technical / Professional
- Commercially and financially focused.
- Project and strategic planning.
- Improving capability and driving performance.
- Format development and being able to convey key differences between the fascia groups.
- Knowledge of supply chain.
Behavioural & Leadership
- Exceptional communication and organisational skills, in order to relay agreed processes back through the relevant teams to agreed timescales.
- Ability to build credible and long-lasting business relationships.
- Driving end to end collaboration beyond own area, to help influence and engage with other key departments to help deliver the retail plan.
- Cross functional influencing.
- Prioritising what makes the biggest difference and always keeping in mind how any proposed changes could affect the customer.
Proposition Manager - Forecourts - Booker Group in Wellingborough employer: Booker Group
Booker Group is an exceptional employer that fosters a collaborative and inclusive work culture, empowering employees to drive innovation in the retail sector. Located in Wellingborough, Northamptonshire, the company offers competitive salaries, comprehensive benefits, and ample opportunities for professional growth, ensuring that team members are supported in their development while contributing to meaningful projects that enhance customer satisfaction and retailer success.
StudySmarter Expert Advice🤫
We think this is how you could land Proposition Manager - Forecourts - Booker Group in Wellingborough
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Booker Group, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Booker Group!
We think you need these skills to ace Proposition Manager - Forecourts - Booker Group in Wellingborough
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Booker Group, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Booker Group and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Booker Group that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Booker Group
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
