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- Tasks: Lead product strategy and delivery for Menu Intelligence, enhancing customer experiences.
- Company: Join Booker Group, a supportive workplace focused on growth and innovation.
- Benefits: Enjoy discounts at Booker and Tesco, plus career development opportunities.
- Why this job: Shape the future of catering experiences with data-driven insights and collaboration.
- Qualifications: Proven experience in product management and strong communication skills required.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 28800 - 48000 £ per year.
At Booker, we're committed to helping our customers grow their businesses and making sure colleagues have the tools and support they need to succeed. As our Lead Product Manager for Menu Intelligence (MI) and Catering Experience, you'll play a key role in shaping how we deliver simple, reliable and relevant experiences that help our catering customers thrive.
In this role, you will define the vision and strategy for our Menu Intelligence capability and take ownership of the roadmap, outcomes and value delivery. Working closely with Engineering, UX/Design and Research, you'll develop and enhance the data and technology that enable helpful, personalised interactions for our catering customers and colleagues. You will also bring together teams across Branch Operations, Digital, Delivery and Technology to ensure customers experience a smooth, joined-up journey from start to finish. By spending time with customers and branches—both in person and virtually—you'll use real feedback to drive continuous improvements and make sure changes land well.
Main Responsibilities
- Own the Menu Intelligence (MI) product strategy, roadmap, backlog and OKRs.
- Lead end-to-end product delivery, from discovery through to iteration, with a dedicated engineering squad and design partners.
- Build the MI capability: acquire and interpret menu data, match ingredients to our range and deliver clear recommendations across customer- and colleague-facing channels.
- Use MI insights responsibly to help shape offers, services and promotions in ways that genuinely support our customers' needs.
- Coordinate delivery with cross-functional teams and partners, aligning on outcomes, quality and ways of working.
- Maintain a cross-domain roadmap to support prioritisation, visibility and faster decisions.
- Ensure the catering customer experience is consistent and aligned across Branch, Digital and Delivery.
- Use customer listening, branch visits, analytics and research to inform prioritisation and identify the biggest opportunities.
- Exercise decision rights to keep delivery aligned to agreed customer value, scope and outcomes.
You will need
- Proven experience in leading product strategy and delivery in a multi-channel or complex environment.
- The ability to lead through influence as well as direct management, guiding a squad and helping shape a developing product team.
- A passion for creating simple, effective customer experiences across both digital and in-branch journeys.
- Strong communication skills and the ability to explain complex topics clearly.
- A balance of strategic thinking and hands-on delivery mindset.
- Confidence managing OKRs, prioritisation and cross-team dependencies.
- Experience working with agile product practices.
- A data- and insight-driven approach, using research and evidence to make decisions.
- A proactive, value-focused approach with a strong sense of ownership.
What's in it for you
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie.thirteen times a year.
- In addition to 10% off at Tesco Cafe and 20% off all F.
Lead Product Manager in Wellingborough employer: Booker Group
Contact Detail:
Booker Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Product Manager in Wellingborough
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to product management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Showcase your passion for the role! When you get the chance to chat with potential employers, share your insights on Menu Intelligence and how you can contribute to enhancing customer experiences at Booker.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Booker team.
We think you need these skills to ace Lead Product Manager in Wellingborough
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Lead Product Manager role. Highlight your experience in product strategy and delivery, especially in multi-channel environments, to show us you’re the right fit.
Showcase Your Passion: We want to see your enthusiasm for creating effective customer experiences. Share examples of how you've improved customer journeys in previous roles, both digitally and in-branch, to really stand out.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language to explain your skills and experiences, especially around managing OKRs and leading cross-functional teams. We appreciate clarity!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Booker Group
✨Know Your Product Inside Out
As a Lead Product Manager, you need to demonstrate a deep understanding of Menu Intelligence and how it impacts catering experiences. Research the latest trends in menu data and customer preferences, and be ready to discuss how you would leverage this knowledge to enhance the product strategy.
✨Showcase Your Leadership Skills
This role requires leading cross-functional teams, so be prepared to share examples of how you've successfully influenced and guided teams in the past. Highlight your experience in managing OKRs and how you prioritise tasks to align with customer value.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this position. Practice explaining complex topics in simple terms, as you'll need to convey ideas to both technical and non-technical stakeholders. Consider using the STAR method to structure your responses during the interview.
✨Bring Data-Driven Insights
Since the role is heavily focused on data and insights, come prepared with examples of how you've used research to inform product decisions. Discuss specific metrics or outcomes that resulted from your data-driven approach, showcasing your ability to make informed choices that benefit customers.
