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For Companies At a Glance
- Tasks: Support and improve supply chain systems, ensuring reliability and user satisfaction.
- Company: Join Booker Group, a leader in serving communities and customers.
- Benefits: Competitive salary, career growth, and a supportive team environment.
- Why this job: Make a real impact by optimising systems that keep products moving efficiently.
- Qualifications: Problem-solving skills and a passion for technology are essential.
- Other info: Dynamic role with opportunities to collaborate and innovate.
The predicted salary is between 28800 - 43200 £ per year.
About the role
At Booker, we believe in serving our customers, communities and colleagues a little better every day. Our Technology teams play a vital part in making that happen. We're looking for an IS Service Analyst – Supply Chain Systems to help keep our supply chain running smoothly and support the colleagues who rely on these systems every day. As an IS Service Analyst, you'll support and continually improve our supply chain systems, helping ensure they're reliable, secure and easy to use. You'll work closely with Technology colleagues, Supply Chain teams, and external partners to keep our systems performing at their best. This role brings together day-to-day support, problem solving, testing change, and identifying opportunities to improve how we work. You'll be part of a team that keeps products moving efficiently from suppliers to depots and stores — helping us deliver great service for our customers.
Main Responsibilities
- Keep our systems safe, stable and compliant.
- Follow established change management, governance and security procedures.
- Support regular system testing, including disaster recovery and patching activities.
- Ensure supplier contracts, licences and security requirements are adhered to.
- Deliver brilliant service for our colleagues.
- Investigate and resolve technical issues quickly and collaboratively.
- Own and drive problem management, including identifying root causes and testing fixes.
- Provide clear guidance, training, and support to users when needed.
- Produce reliable, timely management information.
- Work proactively with stakeholders to improve processes and remove inefficiencies.
- Support system improvements and deliver changes that enable our business plans.
- Collaborate with internal teams and external suppliers to ensure value for money.
- Look for smarter, leaner ways of working that help us "save to invest."
You will need Skills
Is Service Analyst in Wellingborough employer: Booker Group
Contact Detail:
Booker Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Is Service Analyst in Wellingborough
✨Tip Number 1
Network like a pro! Reach out to current employees at Booker or in similar roles on LinkedIn. A friendly chat can give you insider info and might just lead to a referral.
✨Tip Number 2
Prepare for the interview by understanding the supply chain systems they use. Brush up on your technical skills and be ready to discuss how you can improve their processes.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Share specific examples of how you've tackled technical issues in the past, especially in a collaborative environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re genuinely interested in joining the team.
We think you need these skills to ace Is Service Analyst in Wellingborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IS Service Analyst role. Highlight your experience with supply chain systems and any relevant technical skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting supply chain systems and how your problem-solving skills can help us deliver brilliant service. Keep it engaging and personal!
Showcase Your Team Spirit: We love collaboration at StudySmarter! In your application, mention any experiences where you've worked closely with teams or stakeholders to improve processes. This will show us that you’re a great fit for our culture.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Booker Group
✨Know Your Systems
Familiarise yourself with the supply chain systems relevant to the role. Understand how they function and the common issues that arise. This will not only show your interest but also help you discuss how you can contribute to keeping these systems reliable and secure.
✨Problem-Solving Mindset
Prepare to showcase your problem-solving skills. Think of examples where you've identified root causes of issues and implemented effective solutions. Be ready to discuss how you would approach technical challenges in a collaborative manner, as teamwork is key in this role.
✨Communication is Key
Since you'll be providing guidance and support to users, practice explaining complex concepts in simple terms. During the interview, demonstrate your ability to communicate clearly and effectively, especially when discussing how you would train colleagues on system usage.
✨Show Initiative for Improvement
Think about ways you could improve existing processes or systems. Be prepared to share ideas on how to make operations more efficient or cost-effective. This shows that you're proactive and aligned with the company's goal of continuous improvement.
