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- Tasks: Lead a team of drivers and pickers in a busy delivery operation.
- Company: Join a passionate team focused on customer satisfaction and operational excellence.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Make an impact by promoting brand image and ensuring customer satisfaction daily.
- Qualifications: Experience supervising teams in transport or warehouse settings is essential.
- Other info: Management CPC certification is preferred but not mandatory.
The predicted salary is between 30000 - 42000 £ per year.
About the role We have an exciting opportunity for a Transport Supervisor to join our team. You will be accountable for the day to day running of a busy delivery operation. The successful candidate will be responsible for leading a team of drivers and pickers, motivating them to achieve their daily targets. We are passionate about customer satisfaction. Excellent telephone and customer service skills will be required. Role Responsibility Ensure the Delivered Department is compliant with Company policy and procedures, taking a consistent approach with all team members. Ensure important management information is communicated out to all relevant team members Supervise and maintain a safe working environment for all colleagues and customers, reporting any Health &Safety concerns to the Store Management team. Passionately promote and drive brand image through knowledge of product, excellent customer service and by ensuring that company guidelines are followed at all times. Support the delivery manager in ensuring all vehicles are roadworthy and legally compliant Supervise, plan and co-ordinate to ensure all tasks are completed in an effective and timely manner You will need Experience of supervising a small to medium sized team, in either warehouse or transport Experience of working in a customer focused environment Management CPC would be …
Transport Supervisor employer: Booker Group
Contact Detail:
Booker Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Supervisor
✨Tip Number 1
Familiarize yourself with the key responsibilities of a Transport Supervisor. Understanding the day-to-day operations and challenges will help you speak confidently about how your experience aligns with the role during the interview.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've successfully motivated and managed a team in the past. Be ready to discuss specific situations where you drove performance and achieved targets.
✨Tip Number 3
Since customer satisfaction is a priority, think of instances where you went above and beyond for customers. Being able to share these stories will demonstrate your commitment to excellent service.
✨Tip Number 4
Research the company’s policies and procedures related to health and safety. Showing that you understand and prioritize a safe working environment will set you apart as a candidate who values both compliance and employee well-being.
We think you need these skills to ace Transport Supervisor
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Transport Supervisor position. Understand the key responsibilities and required skills, such as team leadership, customer service, and compliance with company policies.
Tailor Your CV: Customize your CV to highlight relevant experience in supervising teams, working in transport or warehouse environments, and any customer service roles. Use specific examples that demonstrate your ability to lead and motivate a team.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer satisfaction and your understanding of the transport industry. Mention how your previous experiences align with the responsibilities outlined in the job description.
Highlight Compliance Knowledge: Emphasize your knowledge of health and safety regulations and your experience in ensuring compliance within a team. This is crucial for the Transport Supervisor role, so provide concrete examples of how you've maintained a safe working environment in the past.
How to prepare for a job interview at Booker Group
✨Show Your Leadership Skills
As a Transport Supervisor, you'll be leading a team of drivers and pickers. Be prepared to discuss your previous experience in supervising teams, how you motivate them, and any specific strategies you've used to achieve daily targets.
✨Demonstrate Customer Service Excellence
Since customer satisfaction is key, highlight your experience in customer service roles. Share examples of how you've handled customer inquiries or complaints effectively, showcasing your excellent telephone skills.
✨Know the Company Policies
Familiarize yourself with the company's policies and procedures related to transport and delivery operations. During the interview, express your understanding of compliance and how you would ensure your team adheres to these guidelines.
✨Discuss Health & Safety Awareness
Safety is crucial in a transport role. Be ready to talk about your experience in maintaining a safe working environment and how you would address any health and safety concerns within your team.
