Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team of drivers and pickers to ensure smooth delivery operations.
- Company: Join a dynamic team focused on customer satisfaction and efficiency.
- Benefits: Competitive pay, career growth, and a supportive work environment.
- Why this job: Make a real impact by driving team success and enhancing customer experiences.
- Qualifications: Experience in supervising teams and excellent customer service skills required.
- Other info: Opportunity to promote brand image and ensure safety compliance.
The predicted salary is between 36000 - 60000 £ per year.
We have an exciting opportunity for a Night time Transport Supervisor to join our team. You will be accountable for the efficient running of a busy delivery operation. The successful candidate will be responsible for leading a team of drivers and pickers, motivating them to achieve their daily targets. We are passionate about customer satisfaction. Excellent telephone and customer service skills will be required.
Ensure the Delivered Department is compliant with Company policy and procedures, taking a consistent approach with all team members. Ensure important management information is communicated out to all relevant team members. Supervise and maintain a safe working environment for all colleagues and customers, reporting any Health & Safety concerns to the Store Management team.
Passionately promote and drive brand image through knowledge of product, excellent customer service and by ensuring that company guidelines are followed at all times. Support the delivery manager in ensuring all vehicles are roadworthy and legally compliant. Supervise, plan and co-ordinate to ensure all tasks are completed in an effective and timely manner.
Experience of supervising a small to medium sized team, in either warehouse or transport. Experience of working in a customer focused environment. Management CPC would be advantageous.
Delivery Supervisor in Stoke-on-Trent employer: Booker Group
Contact Detail:
Booker Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Supervisor in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to delivery operations. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've motivated teams in the past and how you handle challenges. We want to see your passion for customer satisfaction and team success.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Delivery Supervisor in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in supervising teams and working in customer-focused environments. We want to see how your skills align with the role of a Delivery Supervisor, so don’t hold back on showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer satisfaction and your ability to lead a team effectively. We love seeing candidates who can communicate their enthusiasm for the role and our brand.
Showcase Your Communication Skills: Since excellent telephone and customer service skills are key for this role, make sure to highlight any relevant experiences in your application. We appreciate clear and concise communication, so keep it professional yet friendly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Booker Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Delivery Supervisor. Familiarise yourself with the key tasks mentioned in the job description, like leading a team and ensuring compliance with company policies. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Since you'll be supervising a team, it's crucial to highlight your leadership experience. Prepare examples of how you've motivated teams in the past, tackled challenges, and achieved targets. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Emphasise Customer Service Excellence
Customer satisfaction is key in this role, so be ready to discuss your customer service skills. Think of specific instances where you've gone above and beyond for customers or resolved issues effectively. This will show that you align with the company's passion for customer satisfaction.
✨Prepare for Health & Safety Questions
Given the importance of maintaining a safe working environment, brush up on health and safety regulations relevant to transport and delivery operations. Be prepared to discuss how you've ensured safety in previous roles and how you would handle any concerns in this position.
