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- Tasks: Lead a team of drivers and pickers to ensure smooth delivery operations.
- Company: Join a dynamic team focused on customer satisfaction and operational excellence.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Why this job: Make a real impact by driving efficiency and promoting brand image.
- Qualifications: Experience in supervising teams and excellent customer service skills.
- Other info: Opportunity to work in a fast-paced environment with a focus on safety.
The predicted salary is between 30000 - 42000 £ per year.
We have an exciting opportunity for a Transport Supervisor to join our team. You will be accountable for the day to day running of a busy delivery operation. The successful candidate will be responsible for leading a team of drivers and pickers, motivating them to achieve their daily targets. We are passionate about customer satisfaction. Excellent telephone and customer service skills will be required.
Ensure the Delivered Department is compliant with Company policy and procedures, taking a consistent approach with all team members. Ensure important management information is communicated out to all relevant team members. Supervise and maintain a safe working environment for all colleagues and customers, reporting any Health & Safety concerns to the Store Management team.
Passionately promote and drive brand image through knowledge of product, excellent customer service and by ensuring that company guidelines are followed at all times. Support the delivery manager in ensuring all vehicles are roadworthy and legally compliant. Supervise, plan and co-ordinate to ensure all tasks are completed in an effective and timely manner.
Experience of supervising a small to medium sized team, in either warehouse or transport. Experience of working in a customer focused environment. Management CPC would be advantageous.
Delivery Supervisor in Shrewsbury employer: Booker Group
Contact Detail:
Booker Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Supervisor in Shrewsbury
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on a Delivery Supervisor role.
✨Tip Number 2
Prepare for interviews by practising common questions related to team leadership and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for customer satisfaction during interviews. Share specific examples of how you've motivated teams or improved service in previous roles to really stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our team.
We think you need these skills to ace Delivery Supervisor in Shrewsbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your supervisory experience and any customer service roles you've had, as these are key for us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about this role. Share specific examples of how you've motivated teams or improved customer satisfaction in previous jobs.
Showcase Your Communication Skills: Since excellent telephone and customer service skills are a must, consider including examples of how you've effectively communicated with customers or team members in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Booker Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Delivery Supervisor. Familiarise yourself with the day-to-day operations, team dynamics, and customer service expectations. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Delivery Supervisor, you'll be leading a team of drivers and pickers. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. Highlight your ability to communicate effectively and maintain a positive working environment.
✨Emphasise Customer Satisfaction
Since the company is passionate about customer satisfaction, be ready to discuss how you've handled customer service challenges in the past. Share specific instances where you went above and beyond to ensure a positive experience for customers, as this will resonate well with the interviewers.
✨Be Prepared for Safety Discussions
Health and safety are crucial in any delivery operation. Brush up on relevant health and safety regulations and be prepared to discuss how you would ensure compliance within your team. Showing that you prioritise safety will reflect positively on your candidacy.
