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- Tasks: Lead branch operations, ensuring health and safety while delivering excellent customer service.
- Company: Join Booker, the UK's top food & drink wholesaler serving independent retailers and small businesses.
- Benefits: Enjoy discounts at Tesco, health checks, a retirement plan, and exclusive deals after 3 months.
- Why this job: Kickstart your career in a vibrant environment with opportunities for growth and team collaboration.
- Qualifications: Strong communication skills and experience in supervising or managing a team are essential.
- Other info: Be part of a diverse team that champions inclusion and supports your professional development.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
About the role
As Shift Leader, you will work with the Branch Leadership Team and colleagues to support the Area Manager to ensure that your branch is Health, Safe and Legal at all times, maximising efficiency, availability and delivering great service to our customer.
It is a fast moving, challenging role that will give you great exposure to our vibrant customer base where you will have a direct influence over the service that we provide.
This is a fantastic opportunity to be part of a successful team where you can kick start a career in Food Wholesale.
Role Responsibility
Opening, closing and the complete operational running of the branch making the right decisions for the health and safety of our customers and colleagues, taking the lead in the absence of the Area Manager.
Supporting a Health, Safe and Legal culture; ensuring all colleagues are appropriately kept informed of any H&S and Security updates.
Ensuring that all colleagues maintain a clean, tidy and safe environment in which to work.
Compliance with company policies and procedures and mandatory training.
Leading by example, role modelling the Code of Business Conduct and Win Together Behaviours.
PRIDE being lived in the branch and that all colleagues focus on delivering great availability and service.
Supporting all colleagues during their induction and training.
Building and maintaining good working relationships internally, and externally.
Championing Diversity and Inclusion ensuring Everyone Is Welcome at Booker.
You will need
To be successful in this role your skills and experience will include:
An excellent communicator, with experience of supervising or managing a team.
A proven track record of coaching, motivating and guiding a team, as well as holding people accountable to deliver great service.
Flexible and adaptable with great problem solving skills.
Practical experience in the retail/wholesale trade.
Whats in it for you
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) – save up to 5% and Booker will match your contribution.
- Life Assurance – You are covered for death in service life cover of up to three times annual pay·
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package
About The Company
Be part of something special. Join our team at Booker.
Booker is the UK’s leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country.
Booker Group comprises of Booker Wholesale, Makro, Booker Direct, Classic Drinks, Ritter Courivaud and Chef Direct. Our customers include Premier, Family Shopper, Budgens and Londis retailers and we have one shared aim – improving choice, price and service for all our customers.
Our business is incredibly diverse, so it takes a wide range of skills to deliver the exceptional service our customers require.
Wherever you join us, you’ll be part of an organisation that will help your career to keep moving forward.
*Booker Group is part of Tesco plc, however is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*
Shift Leader employer: Booker Group
Contact Detail:
Booker Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader
✨Tip Number 1
Familiarize yourself with the health and safety regulations relevant to the food wholesale industry. Being knowledgeable about these regulations will not only help you in the role but also show your commitment to maintaining a safe environment.
✨Tip Number 2
Demonstrate your leadership skills by sharing examples of how you've successfully managed or motivated a team in the past. Highlighting your experience in coaching and guiding others will make you stand out as a candidate.
✨Tip Number 3
Show your adaptability by discussing situations where you've had to solve problems quickly in a fast-paced environment. This will illustrate your ability to thrive under pressure, which is crucial for a Shift Leader.
✨Tip Number 4
Emphasize your commitment to diversity and inclusion. Share any experiences you have in promoting a welcoming environment, as this aligns with the company's values and will resonate well with the hiring team.
We think you need these skills to ace Shift Leader
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Shift Leader position. Make sure you understand the responsibilities and requirements, as this will help you tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in supervising or managing a team. Provide specific examples of how you've coached, motivated, and guided team members to deliver great service.
Showcase Communication Skills: Since excellent communication is key for this role, make sure to highlight your communication skills in your application. Use clear and concise language, and consider including examples of how you've successfully communicated with colleagues or customers.
Demonstrate Problem-Solving Abilities: The job requires flexibility and adaptability, along with strong problem-solving skills. In your application, provide examples of challenges you've faced in previous roles and how you successfully resolved them.
How to prepare for a job interview at Booker Group
✨Show Your Leadership Skills
As a Shift Leader, you'll need to demonstrate your ability to lead and motivate a team. Be prepared to share specific examples of how you've successfully managed a team in the past, focusing on your coaching and problem-solving skills.
✨Emphasize Health and Safety Knowledge
Since the role involves ensuring a Health, Safe and Legal environment, make sure to discuss your understanding of health and safety regulations. Highlight any relevant experience you have in maintaining safety standards in a retail or wholesale setting.
✨Communicate Effectively
Excellent communication is key for this position. Practice articulating your thoughts clearly and confidently. You might be asked how you would handle conflicts or communicate important updates to your team, so think through these scenarios beforehand.
✨Demonstrate Flexibility and Adaptability
The job requires someone who can adapt to fast-paced changes. Be ready to discuss times when you've had to adjust quickly to new situations or challenges, showcasing your flexibility and problem-solving abilities.
