At a Glance
- Tasks: Assist customers, keep shelves stocked, and ensure speedy service in a dynamic environment.
- Company: Join Booker, the UK's leading food and drink wholesaler serving independent retailers and small businesses.
- Benefits: Enjoy discounts at Tesco, health perks, and a great holiday package.
- Other info: Flexible working options available; we celebrate diversity and inclusion.
- Why this job: Gain valuable experience in customer service while working in a fun, fast-paced team.
- Qualifications: Must be 17+, with a can-do attitude and passion for customer service.
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What's in it for you
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four‑weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through‑out the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) – save up to 5% and Booker will match your contribution.
- Life Assurance – You are covered for death in service life cover of up to three times annual pay.
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package.
About the role
*This is a Seasonal Temp Part Time branch assistant role on a 12 week rolling contract basis.*
We are looking for someone with a real can‑do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same.
We are a 5/7 day operation – (check our website for specific opening times).
We only recruit individuals who are aged 17 and over.
You will be responsible for
Customers are at the heart of everything we do. Our customers need to be back in their own business as quickly as possible having found what they need. We keep the shelves full, provide speed of service through the tills and wish them a fond farewell or maybe our customers need a delivery and we are accurately picking what they need.
You will need
- A can‑do attitude
- A passion for customer service
- Be willing to go the extra mile
- Always be there, on time and properly presented.
Seasonal Branch Assistant in Redruth employer: Booker Group
At Booker, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and inclusion. Our Seasonal Branch Assistants enjoy a range of benefits including discounts at Tesco, a comprehensive health and wellbeing support system, and opportunities for career growth within the UK's leading food and drink wholesaler. With a commitment to flexible working and a supportive environment, we ensure that every team member feels valued and empowered to deliver outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Branch Assistant in Redruth
✨Tip Number 1
Familiarise yourself with Booker’s values and customer service approach. Understanding their commitment to excellent customer service will help you demonstrate your alignment with their goals during any interactions.
✨Tip Number 2
Showcase your can-do attitude in conversations with current employees or during networking events. This will not only highlight your enthusiasm but also give you insights into the company culture.
✨Tip Number 3
Prepare to discuss specific examples of how you've gone the extra mile for customers in previous roles. This will illustrate your dedication to customer service, which is crucial for the Seasonal Branch Assistant position.
✨Tip Number 4
Be proactive in reaching out to the hiring team via LinkedIn or other professional networks. Expressing your interest directly can set you apart from other candidates and show your eagerness to join the team.
We think you need these skills to ace Seasonal Branch Assistant in Redruth
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what Booker is looking for in a Seasonal Branch Assistant. Highlight key responsibilities and required skills, such as customer service and teamwork.
Tailor Your CV:Make sure your CV reflects your relevant experience and skills that align with the job requirements. Emphasise any previous roles in customer service or fast-paced environments.
Craft a Strong Cover Letter:Write a cover letter that showcases your passion for customer service and your can-do attitude. Mention specific examples of how you've gone the extra mile for customers in past roles.
Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Booker Group
✨Show Your Customer Service Passion
Since the role is all about delivering excellent customer service, make sure to highlight your passion for helping customers. Share specific examples from your past experiences where you went the extra mile to assist someone.
✨Demonstrate a Can-Do Attitude
Booker values a can-do attitude, so be prepared to discuss how you approach challenges positively. Think of instances where you tackled difficult situations with enthusiasm and determination.
✨Be Punctual and Presentable
Arrive on time for your interview and dress appropriately. This shows that you respect the opportunity and understand the importance of being properly presented in a customer-facing role.
✨Familiarise Yourself with Booker
Research Booker and its operations before the interview. Understanding their business model and values will help you align your answers with what they are looking for in a candidate.
