At a Glance
- Tasks: Assist customers, manage tills, and keep stock replenished in a fast-paced environment.
- Company: Join Booker Group, the UK's leading food and drink wholesaler serving independent businesses.
- Benefits: Enjoy discounts at Tesco, health perks, and a great holiday package.
- Why this job: Gain valuable experience in customer service while working in a dynamic team atmosphere.
- Qualifications: Must be 17 or older with a can-do attitude and passion for customer service.
- Other info: Flexible working options available; we value diversity and inclusion.
This is a Seasonal Temp Part Time branch assistant role on a 12 week rolling contract basis. We have several positions available at our St Austell Branch.
- Tills working 25 hours a week covering 5 days out of 7 including weekends
- Pickers working 16 hours covering Fridays & Saturdays
- Stock Replen working 25 hours working Monday to Saturday covering 5 days
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same. We are a 5/7 day operation.
You will be responsible for:
- Ensuring customers are at the heart of everything we do
- Keeping the shelves full
- Providing speed of service through the tills
- Accurately picking what customers need for delivery
You will need:
- A can-do attitude
- A passion for customer service
- Willingness to go the extra mile
- To always be there, on time and properly presented
What's in it for you?
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco
- 10% off pay monthly & SIM only deals with Tesco Mobile
- Up to 30% off car, pet and home insurance at Tesco bank
- Free eye test when you spend Β£50 or more
- 50% off health checks at Tesco Pharmacy
- Exclusive access to discounted RAC breakdown cover rates
- Retirement savings plan (pension) - save up to 5% and Booker will match your contribution
- Life Assurance - covered for death in service life cover of up to three times annual pay
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP
- A great holiday package
About Us: Booker is the UK's leading food & drink wholesaler. We serve independent retailers, caterers and small businesses from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.
Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. We welcome conversations about flexible working.
Weβre proud that Booker is a Disability Confident Committed employer and weβre committed to providing a fully inclusive and accessible recruitment process.
Please note: We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
Seasonal Branch Assistant - 25 Hours employer: Booker Group
Contact Detail:
Booker Group Recruiting Team
recruitment@bookergroup.com
StudySmarter Expert Advice π€«
We think this is how you could land Seasonal Branch Assistant - 25 Hours
β¨Tip Number 1
Show your enthusiasm for customer service during any interactions. Whether it's in a phone call or face-to-face, let your passion shine through. This role is all about going the extra mile for customers, so demonstrating that attitude early on can set you apart.
β¨Tip Number 2
Familiarise yourself with Booker Group's values and mission. Understanding what they stand for will help you align your responses and show that you're a good fit for their team. It also gives you great talking points to use when discussing why you want to work there.
β¨Tip Number 3
Be prepared to discuss your availability openly. Since this role requires flexibility across weekends and weekdays, being upfront about your schedule can demonstrate your willingness to meet their needs, making you a more attractive candidate.
β¨Tip Number 4
Highlight any previous experience in fast-paced environments. If you've worked in retail or customer service before, share specific examples of how you handled busy situations. This will reassure them that you can thrive in their dynamic setting.
We think you need these skills to ace Seasonal Branch Assistant - 25 Hours
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Seasonal Branch Assistant position. Highlight your relevant experience in customer service and teamwork.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the role. Emphasise your can-do attitude and any previous roles where you provided excellent customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your willingness to go the extra mile. Mention specific examples from your past experiences that demonstrate these qualities.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Booker Group
β¨Show Your Can-Do Attitude
Make sure to convey your positive attitude during the interview. Share examples of how you've tackled challenges in the past and how you approach tasks with enthusiasm. This role requires a proactive mindset, so let your personality shine!
β¨Demonstrate Customer Service Passion
Since this position revolves around customer interaction, be prepared to discuss your previous experiences in customer service. Highlight specific instances where you went the extra mile for a customer, as this will resonate well with the interviewers.
β¨Emphasise Teamwork Skills
Working as part of a team is crucial in this role. Be ready to talk about your experiences collaborating with others, whether in a work setting or during group projects. Show that you value teamwork and can adapt to a dynamic environment.
β¨Be Punctual and Presentable
Arrive on time for your interview and dress appropriately. First impressions matter, especially in a customer-facing role. Being punctual and well-presented shows that you respect the opportunity and are serious about the position.