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- Tasks: Lead retail support, manage promotions, and ensure smooth finance workflows.
- Company: Join a dynamic team at Scoot in Wellingborough.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Collaborative environment with a focus on problem-solving and customer satisfaction.
- Why this job: Be the backbone of exciting promotional activities and make a real impact.
- Qualifications: Basic finance knowledge, strong attention to detail, and Excel skills.
The predicted salary is between 30000 - 40000 £ per year.
Reporting to: Retail Support Manager
Based: Wellingborough
We have an exciting opportunity for a Retail Support Lead to join our team, you will play a key role in maintaining the smooth running of Scoot promotional activity, credits processing, and finance workflows. The role supports retailers, internal teams and suppliers by ensuring accurate promotion setup, timely credit processing, and robust financial tracking.
Promotions Management
- Produce keying sheets for App uploads and input relevant brand promotions into Scoot, consolidating existing files.
- Handle promotion queries from retailers and the Scoot team, including pricing and promotional details.
- Add deal descriptors to promotional spreadsheets on a weekly basis.
- Load promotions for each promotional cycle, tailored to individual brands.
- Upload Booker/Supplier vouchers to the app as required.
- Upload Scoot Star deals and imagery weekly.
Credits Processing
- Generate all promotional credits and charges for retailers for each promotional period.
- Submit credit and charge information to Trading Finance for supplier invoicing and to Retail Finance to enable retailer credits.
Finance Administration
- Check, validate, and upload credits and charges to branches and BRP for the relevant promotional period (weekly).
- Monitor credit and charge processing and advise relevant teams of any outstanding items.
- Raise Scoot purchase invoices periodically.
- Add onboarding credits and debits to the Scoot finance tracker.
Experience and skills relevant for the role
- Basic understanding of finance processes (credits, debits, invoicing).
- Strong attention to detail.
- Ability to manage multiple tasks and deadlines across recurring cycles.
- Confident communicating with all areas of the business.
- Strong Excel Skills.
- Use of Teams and SharePoint.
- Proactive and organised.
- Strong problem-solving skills.
- Customer-focused mindset.
- Able to work independently and as part of a wider team.
Retail Support Lead - Scoot employer: Booker Group
Contact Detail:
Booker Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Support Lead - Scoot
✨Tip Number 1
Get to know the company inside out! Research Scoot and its promotional activities. This will help you tailor your conversations during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your skills, like attention to detail and problem-solving, align with the responsibilities of the Retail Support Lead role. Practice makes perfect!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Retail Support Lead - Scoot
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your attention to detail and finance knowledge, as these are key for the Retail Support Lead role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Mention specific examples of how you've managed promotions or handled finance processes in the past.
Show Off Your Excel Skills: Since strong Excel skills are a must, consider including any relevant projects or experiences where you’ve used Excel effectively. We love seeing how you can manage data!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Booker Group
✨Know Your Numbers
Since the role involves finance workflows and credits processing, brush up on basic finance concepts. Be ready to discuss how you’ve handled financial tasks in the past, like invoicing or tracking credits. This will show your understanding of the processes they'll expect you to manage.
✨Excel-lent Preparation
Strong Excel skills are a must for this position. Familiarise yourself with key functions and features that could be relevant, such as pivot tables or VLOOKUP. You might even want to prepare a quick example of how you've used Excel to solve a problem or streamline a process in your previous roles.
✨Promotions Know-How
Understand the basics of promotions management. Research common promotional strategies and think about how you would handle queries from retailers. Being able to discuss specific examples of promotions you've managed or supported will demonstrate your capability in this area.
✨Communication is Key
This role requires confident communication across various teams. Prepare to share examples of how you've effectively communicated in past roles, especially when resolving issues or collaborating on projects. Highlight your customer-focused mindset and how it has helped you in previous positions.