Retail Support Lead

Retail Support Lead

Wellingborough Full-Time 28800 - 43200 £ / year (est.) No home office possible
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Booker Group

At a Glance

  • Tasks: Lead the retail support team and help achieve sales goals in a fast-paced environment.
  • Company: Join Booker, the UK's leading food and drink wholesaler with a diverse and inclusive culture.
  • Benefits: Enjoy discounts at Tesco, health benefits, and a great holiday package.
  • Why this job: Make a real impact while developing your career in a supportive team.
  • Qualifications: Team leadership skills and a customer-focused mindset are essential.
  • Other info: Flexible working options available to suit your lifestyle.

The predicted salary is between 28800 - 43200 £ per year.

Reporting to: Retail Support Manager Based: Equity House

Job Summary

To support Booker sales team with achieving KPIs/objectives. Key people you will work closely with are our customers, sales team, all internal departments as well as key third party suppliers.

  • Leading the retail support team.
  • Working closely with the finance team for Capex orders
  • Weekly/Monthly reporting update to the senior sales team
  • Ensuring the sales KPIs are updated periodically on the Booker Portal
  • Management of the Van scheme for Fascia brands
  • Timely release of the Promotional compliance reports for the fascia brands
  • Work cross functionally to ensure a coordinated and consistent approach to deliver all sales activity.
  • Assist in the management of Booker portal contents.
  • Assist in the management of the daily challenges, change and ambiguity of working within a fast-paced environment.
  • Maintain and update the additional leaflet charges.
  • Continuous improvement of Stop Standardise Simplify.

Experience relevant for this job:

  • Team Leadership
  • Customer focused
  • Strong problem solving skills
  • Good written & verbal communication
  • Good organisational skills and strategic thinking
  • Commercial Acumen
  • Able to adapt, working as part of a team and independently in an ever changing environment
  • Previous experience with use of excel & their functions
  • Previous experience with Business Objects is desirable
  • Understanding of Symbol Group and independent retail is desirable

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Retail Support Lead employer: Booker Group

At Booker, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and inclusion. Our Retail Support Lead role not only provides competitive benefits such as discounts at Tesco and comprehensive health support, but also fosters employee growth through leadership opportunities and a commitment to flexible working arrangements. Join us in a dynamic environment where your contributions are valued and you can truly make a difference.
Booker Group

Contact Detail:

Booker Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Support Lead

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Booker. A friendly chat can sometimes lead to opportunities that aren’t even advertised.

✨Tip Number 2

Prepare for the interview by researching Booker’s values and recent news. Show us you’re genuinely interested in the company and how you can contribute to their goals. It’ll make you stand out!

✨Tip Number 3

Practice your answers to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to let your enthusiasm for the role show!

✨Tip Number 4

Follow up after your interview with a thank-you email. It’s a simple gesture that shows your appreciation and keeps you fresh in our minds. Plus, it’s a great way to reiterate your interest in the role!

We think you need these skills to ace Retail Support Lead

Team Leadership
Customer Focus
Problem-Solving Skills
Written Communication
Verbal Communication
Organisational Skills
Strategic Thinking
Commercial Acumen
Adaptability
Excel Proficiency
Business Objects Experience
Understanding of Symbol Group
Understanding of Independent Retail

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Retail Support Lead role. Highlight your relevant experience and skills that match the job description, like team leadership and problem-solving abilities.

Showcase Your Communication Skills: Since good written and verbal communication is key for this role, ensure your application is clear and concise. Use professional language but keep it friendly – we want to see your personality shine through!

Highlight Your Organisational Skills: This role requires strong organisational skills, so don’t forget to mention any relevant experiences where you’ve successfully managed tasks or projects. We love seeing how you can keep things running smoothly!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!

How to prepare for a job interview at Booker Group

✨Know Your Stuff

Before the interview, make sure you understand Booker’s business model and how they support independent retailers. Familiarise yourself with their KPIs and think about how your experience aligns with their goals.

✨Showcase Team Leadership Skills

As a Retail Support Lead, you'll be leading a team. Prepare examples of how you've successfully led teams in the past, focusing on your problem-solving skills and ability to adapt in fast-paced environments.

✨Communicate Clearly

Good written and verbal communication is key for this role. Practice articulating your thoughts clearly and concisely, especially when discussing your previous experiences and how they relate to the job.

✨Ask Insightful Questions

Prepare thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you assess if Booker is the right fit for you.

Retail Support Lead
Booker Group
Location: Wellingborough
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