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For Companies At a Glance
- Tasks: Join us as a Picker, ensuring customers get their orders quickly and efficiently.
- Company: Booker Group is the UK's leading food & drink wholesaler, serving independent retailers and caterers.
- Benefits: Enjoy discounts at Tesco, flexible working options, and a great holiday package.
- Other info: We welcome conversations about flexible working and are committed to inclusivity.
- Why this job: Be part of a dynamic team where every day brings new challenges and opportunities to shine.
- Qualifications: A can-do attitude and passion for customer service are essential; no prior experience needed.
Unit 35, Merthyr Tydfil Industrial Park, Pentrebach Merthyr Tydfil, CF48 4DR
Pay:
Competitive
Contract Type:
Permanent
Hours:
Disability Confident:
No
Closing Date:
10/04/2026
About this job
This is a Part Time Role You will be expected to ensure our customers’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same.
Whether it’s filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries … the opportunities are endless, but everything you do matters … ensuring our customers get everything they came for, served quickly and efficiently.
Someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
Responsible for the accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences.
Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.
Responsible for providing a high standard of customer service by processing deliveries efficiently and to target.
Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help.
A can do attitude and feel comfortable working to meet designated pick rates.
A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers.
Always be there, on time and properly presented.
Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
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Picker - Part Time (20 Hours) employer: Booker Group
Contact Detail:
Booker Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Picker - Part Time (20 Hours)
✨Tip Number 1
Familiarise yourself with the store layout and product categories. Knowing where items are located will not only help you pick efficiently but also impress your potential employer with your proactive approach.
✨Tip Number 2
Demonstrate your customer service skills during any interactions. Whether it's a casual chat or a formal interview, showing that you genuinely care about customer satisfaction can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your ability to work under pressure. The role involves meeting designated pick rates, so sharing examples of how you've successfully managed similar situations in the past can highlight your suitability.
✨Tip Number 4
Show enthusiasm for the role and the company. Research Booker Group and mention specific aspects that excite you, such as their commitment to customer service or their diverse working environment, to demonstrate your genuine interest.
We think you need these skills to ace Picker - Part Time (20 Hours)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Picker role. Emphasise any previous customer service roles or experience in retail, as well as your ability to work efficiently in a team.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your can-do attitude. Mention specific examples of how you've gone the extra mile for customers in past roles, as this will resonate with Booker Group's values.
Highlight Flexibility: Since the role involves working in various areas of the store, emphasise your flexibility and willingness to adapt to different tasks. This shows that you are ready to meet the diverse needs of the job.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for the Picker role.
How to prepare for a job interview at Booker Group
✨Show Your Can-Do Attitude
Make sure to convey your positive attitude during the interview. Employers at Booker Group are looking for someone who is enthusiastic and ready to tackle any task, so share examples of how you've gone the extra mile in previous roles.
✨Demonstrate Customer Service Skills
Since this role heavily focuses on customer service, prepare to discuss your experiences in providing excellent service. Think of specific situations where you resolved a customer's issue or exceeded their expectations.
✨Be Ready for Practical Questions
Expect questions that assess your ability to handle various tasks, such as picking deliveries or managing stock. Be prepared to explain how you would approach these responsibilities and ensure efficiency.
✨Dress Appropriately and Arrive on Time
First impressions matter! Dress smartly and arrive punctually for your interview. This shows respect for the interviewer's time and reflects your professionalism, which is crucial in a customer-facing role.