At a Glance
- Tasks: Join our delivery team as a Picker/Driver, ensuring timely and friendly deliveries.
- Company: Booker is the UK's leading food & drink wholesaler, serving independent retailers and small businesses.
- Benefits: Enjoy discounts at Tesco, health perks, and a great holiday package.
- Why this job: Be part of a supportive team where your customer service skills shine and diversity is celebrated.
- Qualifications: A full driving license and a can-do attitude are essential; customer service passion is a plus.
- Other info: Flexible working options available; we welcome conversations about your needs.
The predicted salary is between 24000 - 33600 £ per year.
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
- Life Assurance - You are covered for death in service life cover of up to three times annual pay.
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package.
Overtime opportunities also available. Within this role you will have the opportunity as a permanent member of the team to join our delivery team. You will join the business as a Van driver with a mix of duties, including picking for the delivery team which includes supporting the delivered operation in achieving first class customer service. You will need a full driving license to be considered for this role. Our drivers are the beating heart of our business and you will play a vital role in ensuring customers receive their deliveries on time and with a great service.
You will be responsible for:
- The accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences.
- Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.
- Providing a high standard of customer service by processing deliveries efficiently and to target.
- Providing first class service to our customers when delivering their goods.
- Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help.
- Loading stock into the vehicle at the Branch and unloading at the customer premises. You’ll also need to ensure the paperwork is completed accurately.
You will need:
- A can do attitude.
- A passion for customer service.
- Be willing to go the extra mile.
- Always be there, on time and properly presented.
- Full driving license.
Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.
Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.
We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process.
Please note: We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Picker/Driver employer: Booker Group
Contact Detail:
Booker Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Picker/Driver
✨Tip Number 1
Familiarise yourself with the specific duties of a Picker/Driver at Booker. Understanding the importance of customer service and the role of accurate picking will help you demonstrate your enthusiasm and readiness for the job during any discussions.
✨Tip Number 2
Highlight your driving experience and any relevant qualifications when networking or speaking to current employees. This can help you make connections that might lead to insider tips or even referrals for the position.
✨Tip Number 3
Showcase your 'can do' attitude by preparing examples of how you've gone the extra mile in previous roles. This will resonate well with the company culture and values, making you a more attractive candidate.
✨Tip Number 4
Engage with Booker's social media channels or community events. This not only shows your interest in the company but also gives you a chance to learn more about their operations and culture, which can be beneficial during interviews.
We think you need these skills to ace Picker/Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and driving roles. Emphasise any previous work that involved picking or delivery tasks, as well as your full driving licence.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to go the extra mile. Mention specific examples of how you've provided excellent service in past roles.
Highlight Your Skills: In your application, clearly outline your skills that match the job description, such as attention to detail, time management, and communication skills. These are crucial for ensuring deliveries are made on time and to a high standard.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is essential for this role.
How to prepare for a job interview at Booker Group
✨Show Your Customer Service Skills
As a Picker/Driver, you'll be the face of the company. Make sure to highlight your experience in customer service during the interview. Share specific examples of how you've gone the extra mile for customers in previous roles.
✨Demonstrate Your Driving Experience
Since a full driving license is essential for this role, be prepared to discuss your driving history. Mention any relevant experience you have with delivery driving or handling vehicles similar to those used by the company.
✨Emphasise Your Attention to Detail
The role involves accurate picking and dispatching of goods. Be ready to talk about how you ensure quality and accuracy in your work. You might want to share examples of how you've handled discrepancies or maintained high standards in previous jobs.
✨Prepare Questions About the Role
Interviews are a two-way street. Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.