At a Glance
- Tasks: Drive and pick goods for deliveries while ensuring top-notch customer service.
- Company: Join a dynamic team that values your contribution and dedication.
- Benefits: Flexible hours, overtime opportunities, and a chance to grow within the company.
- Other info: Enjoy a supportive environment where your efforts are recognised and rewarded.
- Why this job: Be the heartbeat of our business and make customers smile with timely deliveries.
- Qualifications: Must have a full driving licence and a passion for customer service.
The predicted salary is between 24000 - 30000 € per year.
The working pattern is Friday-Saturday. Overtime opportunities are also available. Within this role, you will have the opportunity as a permanent member of the team to join our delivery team.
You will join the business as a Van driver with a mix of duties, including picking for the delivery team, which includes supporting the delivery operation in achieving first-class customer service. You will need a full driving license to be considered for this role.
Our drivers are the beating heart of our business, and you will play a vital role in ensuring customers receive their deliveries on time and with great service. Responsibilities include:
- Accurate picking and dispatch of goods by picking against a hand-held terminal and advising the Manager of any differences.
- Checking quality, shelf life, and ensuring packaging is robust in preparation for delivery.
- Providing a high standard of customer service by processing deliveries efficiently and to target.
- Delivering first-class service to our customers when delivering their goods.
- Being polite when dealing with delivery staff and responding appropriately to queries and complaints, referring any complex situations to someone who can help.
- Loading stock into the vehicle at the Branch and unloading at the customer premises.
- Ensuring the paperwork is completed accurately.
Key attributes required:
- A can-do attitude
- A passion for customer service
- Willingness to go the extra mile
- Always be there, on time and properly presented
Picker/Driver 14 Hours employer: Booker Group
As a Picker/Driver with us, you will be part of a dynamic team that values your contributions and prioritises customer satisfaction. Our supportive work culture encourages personal growth and offers flexible overtime opportunities, ensuring you can balance work and life effectively. Located in a vibrant area, we provide a unique chance to engage with the community while delivering exceptional service, making every day rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Picker/Driver 14 Hours
✨Tip Number 1
Get to know the company! Research their values and customer service approach. When you show that you understand what they stand for, it’ll really help you stand out during interviews.
✨Tip Number 2
Practice your delivery skills! Think about how you would handle different customer scenarios. Being able to demonstrate your problem-solving abilities will show that you’re ready to go the extra mile.
✨Tip Number 3
Network with current employees if you can. They can give you insider tips on what the company values in a Picker/Driver. Plus, a referral can sometimes give your application a boost!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Picker/Driver 14 Hours
Some tips for your application 🫡
Show Your Driving Skills:Make sure to highlight your full driving licence in your application. We want to know that you’re ready to hit the road and deliver top-notch service to our customers!
Emphasise Customer Service:Since customer service is key for us, share any experiences where you've gone the extra mile for a customer. This will show us that you have the right attitude for the role.
Be Detail-Oriented:Mention your attention to detail when it comes to picking and dispatching goods. We need someone who can ensure everything is accurate and up to standard before hitting the road.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and get you on board as part of our fantastic team.
How to prepare for a job interview at Booker Group
✨Know the Role Inside Out
Before your interview, make sure you understand the Picker/Driver role thoroughly. Familiarise yourself with the key responsibilities like picking goods accurately and providing top-notch customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role is all about delivering great service, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went the extra mile or handled a tricky situation with a customer. This will demonstrate your passion for customer satisfaction.
✨Be Prepared for Practical Questions
Expect questions that assess your driving skills and ability to handle the physical aspects of the job. You might be asked how you would ensure the safe loading and unloading of goods or how you would manage time effectively during deliveries. Practising these scenarios can give you an edge.
✨Dress the Part and Be Punctual
First impressions matter! Dress smartly and arrive on time for your interview. Being punctual shows that you respect the interviewer’s time and are serious about the role. Plus, it sets a positive tone for the rest of the conversation.
