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- Tasks: Join our delivery team as a Picker/Driver, ensuring timely and efficient deliveries.
- Company: Booker is the UK's leading food & drink wholesaler, serving independent retailers and small businesses.
- Benefits: Enjoy discounts at Tesco, health perks, and a great holiday package.
- Why this job: Be part of a diverse team where your customer service skills shine and make a real impact.
- Qualifications: Must have a full driving license and a passion for customer service.
- Other info: Flexible working options available; we welcome conversations about your needs.
The predicted salary is between 24000 - 33600 £ per year.
Job Description
What's in it for you
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) – save up to 5% and Booker will match your contribution.
- Life Assurance – You are covered for death in service life cover of up to three times annual pay
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package
About the role
Overtime opportunities also available
Within this role you will have the opportunity as a permanent member of the team to join our delivery team.
You will join the business as a Van driver with a mix of duties, including picking for the delivery team which includes supporting the delivered operation in achieving first class customer service.
You will need a full driving license to be considered for this role.
Our drivers are the beating heart of our business and you will play a vital role in ensuring customers receive their deliveries on time and with a great service. Â
You will be responsible for
Responsible for the accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences.
Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.
Responsible for providing a high standard of customer service by processing deliveries efficiently and to target.Â
Providing first class service to our customers when delivering their goods.
Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help.Â
You’ll be loading stock in to the vehicle at the Branch and unloading at the customer premises. You’ll also need to ensure the paperwork is completed accurately.
You will need
A can do attitude
A passion for customer service
Be willing to go the extra mile
Always be there, on time and properly presented.
Full driving license
About The Company
Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. Â We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.
Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.
We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process.
Please note
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*
Picker/Driver employer: Booker Group
Contact Detail:
Booker Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Picker/Driver
✨Tip Number 1
Familiarise yourself with the delivery process and customer service expectations at Booker. Understanding their commitment to first-class service will help you demonstrate your alignment with their values during any discussions.
✨Tip Number 2
Highlight your driving experience and any relevant qualifications when networking or speaking with current employees. This can help you make a strong impression and show that you're serious about the role.
✨Tip Number 3
Consider visiting a local Booker branch to get a feel for the environment and operations. Engaging with staff can provide insights and potentially lead to valuable connections within the company.
✨Tip Number 4
Prepare to discuss how you handle customer queries and complaints effectively. Being able to share specific examples of your problem-solving skills will set you apart as a candidate who can maintain high service standards.
We think you need these skills to ace Picker/Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and driving roles. Emphasise any previous work that involved picking or delivery tasks, as well as your full driving licence.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to go the extra mile. Mention specific examples of how you've provided excellent service in past roles.
Highlight Your Skills: In your application, clearly outline your skills that match the job description, such as attention to detail, time management, and communication skills. These are crucial for ensuring deliveries are made on time and to a high standard.
Show Enthusiasm for the Role: Express your enthusiasm for working with Booker and being part of their delivery team. Mention why you want to work for them specifically and how you align with their values of diversity and inclusion.
How to prepare for a job interview at Booker Group
✨Show Your Customer Service Skills
As a Picker/Driver, you'll be the face of the company. Make sure to highlight your experience in providing excellent customer service during the interview. Share specific examples of how you've gone the extra mile for customers in previous roles.
✨Demonstrate Your Driving Experience
Since a full driving licence is essential for this role, be prepared to discuss your driving history. Mention any relevant experience you have with delivery driving or handling vehicles similar to those used by the company.
✨Emphasise Your Attention to Detail
The role involves accurate picking and dispatching of goods. Be ready to talk about how you ensure quality and accuracy in your work. You might want to share instances where your attention to detail made a difference in your previous jobs.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle various situations on the job, such as dealing with difficult customers or managing time effectively. Think of examples from your past experiences that demonstrate your problem-solving skills and ability to stay calm under pressure.