At a Glance
- Tasks: As a Picker, you'll ensure customers' needs are met by picking and dispatching goods efficiently.
- Company: Join Booker Group, the UK's leading food & drink wholesaler serving independent retailers and caterers.
- Benefits: Enjoy discounts at Tesco, health perks, flexible working options, and a great holiday package.
- Why this job: This role offers diverse tasks, a supportive culture, and the chance to make a real impact.
- Qualifications: A can-do attitude and passion for customer service are essential; no prior experience required.
- Other info: Booker values diversity and inclusion, welcoming conversations about flexible working arrangements.
The predicted salary is between 20000 - 28000 £ per year.
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You will be expected to ensure our customers’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same.Whether it’s filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries … the opportunities are endless, but everything you do matters … ensuring our customers get everything they came for, served quickly and efficiently.
Someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
About the role
You will be expected to ensure our customers’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same.Whether it’s filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries … the opportunities are endless, but everything you do matters … ensuring our customers get everything they came for, served quickly and efficiently.
Someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
You will be responsible for
Responsible for the accurate picking and dispatch of goods bypicking against a hand held terminal and advising Manager of any differences.
Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.
Responsible for providing a high standard of customer service by processing deliveries efficientlyand to target.
Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help.
You will need
A can do attitude and feel comfortable working to meet designated pick rates.
A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers.
Always be there, on time and properly presented.
Whats in it for you?
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) – save up to 5% and Booker will match your contribution.
- Life Assurance – You are covered for death in service life cover of up to three times annual pay
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package
About Us
Booker is the UK\’s leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.
Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.
We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact recruitment@bookergroup.com
Please note
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*
For more information about us please visit www.bookergroupjobs.co.uk
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Management and Manufacturing
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Industries
Wholesale
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Picker employer: Booker Group
Contact Detail:
Booker Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Picker
✨Tip Number 1
Familiarise yourself with the specific duties of a Picker at Booker. Understanding the importance of customer service and how to efficiently pick and dispatch goods will help you stand out during the interview.
✨Tip Number 2
Showcase your can-do attitude! During any interactions, whether in person or over the phone, demonstrate your enthusiasm for going the extra mile for customers, as this is a key quality they are looking for.
✨Tip Number 3
Prepare to discuss your experience with teamwork and flexibility. Since the role involves working in various areas of the store, being able to adapt and collaborate with others will be crucial.
✨Tip Number 4
Research Booker Group's values and benefits. Being knowledgeable about their commitment to diversity and employee support can help you align your answers with their company culture during the interview.
We think you need these skills to ace Picker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Picker role. Emphasise any previous customer service experience, teamwork, and your ability to work in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your can-do attitude. Mention specific examples of how you've gone the extra mile for customers in past roles.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the Picker position, such as attention to detail, efficiency in picking and dispatching goods, and effective communication with delivery staff.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work at Booker Group. Mention why you want to be part of their team and how you can contribute to exceeding customer needs.
How to prepare for a job interview at Booker Group
✨Show Your Can-Do Attitude
During the interview, make sure to express your enthusiasm for the role and your willingness to tackle any challenges. Employers are looking for candidates who can demonstrate a positive attitude and a readiness to go the extra mile for customers.
✨Highlight Customer Service Experience
Be prepared to discuss your previous experiences in customer service. Share specific examples of how you've exceeded customer expectations or handled difficult situations, as this will show that you understand the importance of excellent service in the Picker role.
✨Demonstrate Flexibility
Since the job involves working in various areas of the store, it's crucial to convey your adaptability. Talk about times when you've successfully adjusted to new tasks or environments, showcasing your ability to thrive in a dynamic setting.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could include inquiries about team dynamics, training opportunities, or how success is measured in the Picker role. It shows your genuine interest in the position and the company.