Picker

Picker

Blackpool Full-Time No home office possible
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Booker Group

At a Glance

  • Tasks: Pick and dispatch goods while ensuring excellent customer service in a dynamic store environment.
  • Company: Join Booker, the UK's leading food & drink wholesaler, serving independent retailers and small businesses.
  • Benefits: Enjoy discounts at Tesco, health perks, a retirement plan, and flexible working options.
  • Why this job: Be part of a diverse team where your contributions matter and every day brings new challenges.
  • Qualifications: A can-do attitude and passion for customer service are essential; no prior experience required.
  • Other info: Open to conversations about flexible working to support your lifestyle and commitments.

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

  • A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
  • After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
  • 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
  • Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
  • Free eye test when you spend GBP50 or more. You can also save 30% when you spend GBP50 or more on glasses, prescription sunglasses and contact lenses.
  • 50% off health checks at Tesco Pharmacy.
  • Exclusive access to discounted RAC breakdown cover rates.
  • An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
  • After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
  • Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
  • Life Assurance - You are covered for death in service life cover of up to three times annual pay.
  • Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
  • A great holiday package.

About the role:

You will be expected to ensure our customers' needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries the opportunities are endless, but everything you do matters ensuring our customers get everything they came for, served quickly and efficiently.

Someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.

You will be responsible for:

  • Responsible for the accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences.
  • Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.
  • Responsible for providing a high standard of customer service by processing deliveries efficiently and to target.
  • Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help.

You will need:

  • A can do attitude and feel comfortable working to meet designated pick rates.
  • A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers.
  • Always be there, on time and properly presented.

About The Company:

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.

Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome.

We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We're proud that Booker is a Disability Confident Committed employer and we're committed to providing a fully inclusive and accessible recruitment process.

Please note: We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco.

Picker employer: Booker Group

At Booker, we pride ourselves on being an exceptional employer that values diversity and inclusivity, offering a supportive work culture where every colleague can thrive. With a comprehensive benefits package including discounts at Tesco, health and wellbeing resources, and opportunities for career growth, we ensure our employees feel valued and empowered in their roles. Located across the UK, our dynamic environment fosters a sense of community and commitment to excellent customer service, making it a rewarding place to work.
Booker Group

Contact Detail:

Booker Group Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Picker

✨Tip Number 1

Familiarise yourself with the specific duties of a Picker at Booker. Understanding the importance of customer service and the picking process will help you demonstrate your enthusiasm and readiness for the role during any discussions.

✨Tip Number 2

Showcase your can-do attitude by preparing examples from your past experiences where you've gone the extra mile for customers. This will highlight your commitment to excellent service, which is crucial for this position.

✨Tip Number 3

Be punctual and presentable when attending any interviews or assessments. First impressions matter, especially in a role that values customer interaction and teamwork.

✨Tip Number 4

Research Booker as a company and their commitment to diversity and inclusion. Being able to discuss their values and how you align with them can set you apart from other candidates.

We think you need these skills to ace Picker

Attention to Detail
Customer Service Skills
Time Management
Ability to Work Under Pressure
Teamwork
Communication Skills
Problem-Solving Skills
Adaptability
Basic IT Skills
Organisational Skills
Physical Stamina
Inventory Management
Positive Attitude

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Picker role at Booker. Emphasise your customer service skills and any previous experience in a fast-paced environment.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your can-do attitude. Mention specific examples of how you've gone the extra mile for customers in past roles.

Highlight Relevant Skills: In your application, focus on skills such as attention to detail, ability to work under pressure, and teamwork. These are crucial for ensuring accurate picking and dispatch of goods.

Show Enthusiasm for the Company: Research Booker and express your enthusiasm for their values and commitment to diversity and inclusion. Mention why you want to be part of their team and how you can contribute to their success.

How to prepare for a job interview at Booker Group

✨Show Your Can-Do Attitude

During the interview, make sure to express your can-do attitude clearly. Share examples from your past experiences where you went the extra mile to meet customer needs or solve problems. This will demonstrate that you align with the company's values.

✨Emphasise Customer Service Skills

Since the role heavily focuses on customer service, be prepared to discuss your approach to delivering excellent service. Think of specific instances where you handled customer queries or complaints effectively, and highlight your ability to remain polite and professional.

✨Familiarise Yourself with the Role

Before the interview, take some time to understand the responsibilities of a Picker at Booker. Be ready to discuss how you would handle tasks like picking deliveries, checking quality, and ensuring efficient processing. Showing that you know what the job entails will impress the interviewer.

✨Dress Appropriately and Be Punctual

First impressions matter! Make sure to dress appropriately for the interview and arrive on time. Being well-presented and punctual reflects your professionalism and respect for the opportunity, which is crucial in a customer-focused role.

Picker
Booker Group
Location: Blackpool
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