At a Glance
- Tasks: Join us as a Picker, ensuring customers get what they need quickly and efficiently.
- Company: Be part of a dynamic team dedicated to excellent customer service in a fast-paced environment.
- Benefits: Enjoy flexible hours, a supportive team, and the chance to grow your skills.
- Why this job: This role offers variety, teamwork, and the satisfaction of making customers happy every day.
- Qualifications: A positive attitude and a passion for customer service are essential; no prior experience needed.
- Other info: Perfect for high school and college students looking for part-time work with flexible hours.
About the role This is a Part Time Role You will be expected to ensure our customers’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries … the opportunities are endless, but everything you do matters … ensuring our customers get everything they came for, served quickly and efficiently. Someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Role Responsibility Responsible for the accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences. Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery. Responsible for providing a high standard of customer service by processing deliveries efficiently and to target. Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help. You will need A can do attitude and feel comfortable working to meet designated pick rates.A passion for customer service and be willing to go the extra mile when it comes to serving …
Picker employer: Booker Group
Contact Detail:
Booker Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Picker
✨Tip Number 1
Show your enthusiasm for customer service during the interview. Share specific examples of how you've gone the extra mile for customers in previous roles, as this aligns perfectly with what we're looking for.
✨Tip Number 2
Familiarize yourself with common picking and dispatch processes. Understanding how to efficiently pick items and manage stock will demonstrate your readiness for the role and impress our hiring team.
✨Tip Number 3
Highlight your ability to work in a fast-paced environment. We value candidates who can adapt quickly and maintain high standards of service, so be prepared to discuss how you handle pressure.
✨Tip Number 4
Be ready to discuss your teamwork skills. Since you'll be working in various areas of the store, showing that you can collaborate effectively with others will make you a strong candidate for the Picker position.
We think you need these skills to ace Picker
Some tips for your application 🫡
Highlight Customer Service Skills: Make sure to emphasize your experience in customer service. Mention specific examples where you went the extra mile for customers, as this aligns with the company's focus on exceeding customer needs.
Show Your Can-Do Attitude: In your application, convey a positive and proactive attitude. Use phrases that demonstrate your willingness to tackle challenges and adapt to different tasks, reflecting the dynamic nature of the role.
Detail Relevant Experience: Include any previous roles that involved picking, packing, or working in retail environments. Be specific about your responsibilities and achievements in those positions to showcase your suitability for the job.
Tailor Your Application: Customize your CV and cover letter to reflect the job description. Use keywords from the listing, such as 'efficiently', 'quality checking', and 'customer service', to ensure your application stands out.
How to prepare for a job interview at Booker Group
✨Show Your Can-Do Attitude
Make sure to express your positive mindset during the interview. Share examples of how you've tackled challenges in previous roles and how you always strive to exceed expectations.
✨Demonstrate Customer Service Skills
Prepare to discuss your experience in customer service. Highlight specific instances where you went the extra mile for a customer, as this role emphasizes delivering excellent service.
✨Familiarize Yourself with Picking Processes
Research the picking and dispatch processes commonly used in retail. Being knowledgeable about how to efficiently pick and prepare goods will show your commitment to the role.
✨Practice Problem-Solving Scenarios
Think of potential scenarios you might face while working, such as dealing with delivery issues or customer complaints. Be ready to explain how you would handle these situations effectively.