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- Tasks: Join us as a Picker, ensuring customers get their goods quickly and efficiently.
- Company: Be part of a dynamic team focused on excellent customer service in a fast-paced environment.
- Benefits: Enjoy a full-time schedule with varied tasks and opportunities for growth.
- Why this job: This role offers a chance to make a real impact on customer satisfaction every day.
- Qualifications: A positive attitude and willingness to learn are essential; no prior experience needed.
- Other info: Shifts are Sunday to Thursday, providing a balanced work-life schedule.
The predicted salary is between 24000 - 33600 £ per year.
About the role This is a full time role working 38 hours per week with shifts Sunday – Thursday (Sun 9am-5pm Monday-Wednesday 10:30am-7:00pm Thursday 09:30-7pm) You will be expected to ensure our customers’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries … the opportunities are endless, but everything you do matters … ensuring our customers get everything they came for, served quickly and efficiently. Someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Role Responsibility Responsible for the accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences. Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery. Responsible for providing a high standard of customer service by processing deliveries efficiently and to target. Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help. You will need A can do attitude and feel comfortable worki…
Picker employer: Booker Group
Contact Detail:
Booker Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Picker
✨Tip Number 1
Show your enthusiasm for customer service! When you meet potential colleagues or during any informal interactions, express your passion for helping customers and going the extra mile. This can really set you apart.
✨Tip Number 2
Familiarize yourself with the store layout and stock management processes. Understanding how to efficiently pick and dispatch goods will demonstrate your readiness for the role and your commitment to delivering excellent service.
✨Tip Number 3
Practice your communication skills! Being polite and effective in dealing with delivery staff and customers is crucial. Role-play different scenarios with friends or family to build your confidence.
✨Tip Number 4
Highlight your adaptability! Since no two days are the same, share examples from your past experiences where you successfully handled changing tasks or unexpected challenges. This shows you’re ready for the dynamic nature of the job.
We think you need these skills to ace Picker
Some tips for your application 🫡
Understand the Role: Make sure to read the job description thoroughly. Understand the responsibilities and requirements of the Picker position, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service or similar roles. Mention specific examples where you demonstrated a can-do attitude and delivered excellent service.
Showcase Your Skills: Clearly outline your skills that align with the job requirements, such as attention to detail, ability to work in a fast-paced environment, and effective communication skills. Use bullet points for clarity.
Craft a Strong Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the role. Explain why you want to work as a Picker and how you can contribute to exceeding customer needs.
How to prepare for a job interview at Booker Group
✨Show Your Can-Do Attitude
Make sure to express your enthusiasm for the role and your willingness to tackle any challenges that come your way. Share examples from your past experiences where you went the extra mile to meet customer needs.
✨Demonstrate Customer Service Skills
Prepare to discuss specific instances where you provided excellent customer service. Highlight how you handled difficult situations or complaints, and emphasize your ability to remain polite and professional under pressure.
✨Familiarize Yourself with Stock Management
Since the role involves picking and dispatching goods, it’s beneficial to understand basic stock management principles. Be ready to talk about any relevant experience you have with inventory systems or handling deliveries.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s operations, team dynamics, or customer service philosophy. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
