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- Tasks: Pick and pack orders while ensuring top-notch customer service.
- Company: Join a vibrant retail team focused on customer satisfaction.
- Benefits: Flexible hours, competitive pay, and a fun work environment.
- Other info: Dynamic role with opportunities to learn and grow.
- Why this job: Make a difference by helping customers get what they need quickly.
- Qualifications: A positive attitude and a passion for great service.
The predicted salary is between 12 - 12 £ per hour.
The working pattern is Friday-Saturday. You will be expected to ensure our customers’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries, the opportunities are endless, but everything you do matters, ensuring our customers get everything they came for, served quickly and efficiently.
Someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
- Responsible for the accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences.
- Checking quality, shelf life and ensuring packaging is robust in preparation for delivery.
- Responsible for providing a high standard of customer service by processing deliveries efficiently and to target.
- Being polite when dealing with delivery staff and responding appropriately to queries and complaints, referring any complex situations to someone who can help.
- A can-do attitude and feel comfortable working to meet designated pick rates.
- A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers.
- Always be there, on time and properly presented.
Picker 14 Hours employer: Booker Group
Contact Detail:
Booker Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Picker 14 Hours
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the store's values and customer service approach. This way, you can show how your can-do attitude aligns perfectly with their mission.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone the extra mile for customers in the past. Being able to share these stories will demonstrate your passion for delivering excellent service.
✨Tip Number 3
Be ready to showcase your adaptability! Since no two days are the same, prepare to discuss how you've handled different tasks or challenges in previous roles. This will highlight your flexibility and readiness for the varied responsibilities of the Picker role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and ready to contribute to exceeding customer needs.
We think you need these skills to ace Picker 14 Hours
Some tips for your application 🫡
Show Your Can-Do Attitude: When writing your application, let your enthusiasm shine through! We love candidates who are passionate about customer service and ready to go the extra mile. Share examples of how you've tackled challenges in the past with a positive mindset.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience. Mention any previous roles where you’ve worked in fast-paced environments or dealt with customers directly. This will show us that you understand what it takes to meet our customers' needs.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Picker role. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Booker Group
✨Know the Role Inside Out
Before your interview, make sure you understand the Picker role thoroughly. Familiarise yourself with the tasks mentioned in the job description, like picking deliveries and ensuring customer satisfaction. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Show Off Your Customer Service Skills
Since this role is all about delivering excellent customer service, think of examples from your past experiences where you've gone the extra mile for customers. Be ready to share these stories during the interview to highlight your can-do attitude and passion for helping others.
✨Be Prepared for Practical Questions
Expect questions that assess your ability to handle various situations on the job. For instance, how would you deal with a delivery issue or a customer complaint? Practising your responses to these scenarios will show that you're ready to tackle the challenges of the role.
✨Dress the Part and Be Punctual
First impressions matter! Make sure you arrive on time and are dressed appropriately for the interview. This shows respect for the interviewers and reflects the professionalism expected in the Picker role. Being punctual and well-presented sets a positive tone right from the start.