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For Companies At a Glance
- Tasks: Pick and dispatch goods while ensuring top-notch customer service.
- Company: Join a dynamic retail team focused on customer satisfaction.
- Benefits: Flexible hours, competitive pay, and a fun work environment.
- Why this job: Every day is different, and your efforts directly impact customer happiness.
- Qualifications: A positive attitude and a passion for helping others.
- Other info: Great opportunity for growth and learning in a fast-paced setting.
Overview
You will be expected to ensure our customers’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries … the opportunities are endless, but everything you do matters … ensuring our customers get everything they came for, served quickly and efficiently.
Someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
Responsibilities
- Responsible for the accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences.
- Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.
- Responsible for providing a high standard of customer service by processing deliveries efficiently and to target.
- Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help.
- A can do attitude and feel comfortable working to meet designated pick rates.
- Always be there, on time and properly presented.
Qualifications / Requirements
- Someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
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Picker employer: Booker Group
Contact Detail:
Booker Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Picker
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the store's values and how they treat their customers. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone the extra mile for someone. Being able to share these stories will demonstrate your can-do attitude and passion for excellent service.
✨Tip Number 3
Dress the part! Make sure you show up looking presentable and ready to work. First impressions matter, and being properly presented shows that you take the opportunity seriously and respect the company's standards.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join our team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Picker
Some tips for your application 🫡
Show Your Can-Do Attitude: When writing your application, let your enthusiasm shine through! We want to see that you're passionate about delivering excellent customer service and ready to go the extra mile. Use examples from your past experiences to highlight this attitude.
Tailor Your Application: Make sure to customise your application for the Picker role. Mention specific responsibilities from the job description, like picking deliveries or checking quality. This shows us you’ve done your homework and are genuinely interested in the position.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Highlight your skills and experiences that align with our needs.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Booker Group
✨Know the Role Inside Out
Before your interview, make sure you understand the Picker role thoroughly. Familiarise yourself with the responsibilities like picking deliveries, checking quality, and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Can-Do Attitude
During the interview, highlight your can-do attitude. Share examples from your past experiences where you went the extra mile for customers or tackled challenges head-on. This will demonstrate that you embody the spirit of the role and are ready to contribute positively to the team.
✨Prepare for Customer Service Scenarios
Expect questions about handling customer queries and complaints. Think of specific situations where you provided great service or resolved issues effectively. Practising these scenarios will help you articulate your approach and show that you can maintain a high standard of service under pressure.
✨Dress the Part and Be Punctual
First impressions matter! Make sure you arrive on time and are dressed appropriately for the interview. Being well-presented shows respect for the opportunity and reflects the professionalism expected in the role. Plus, it sets a positive tone for the rest of the interview.
