At a Glance
- Tasks: Lead a team to ensure efficient and safe delivery operations while providing top-notch customer service.
- Company: Join a dynamic company that values teamwork and customer satisfaction.
- Benefits: Competitive salary, benefits, and opportunities for personal and professional growth.
- Other info: Engage with customers and develop your team in a supportive environment.
- Why this job: Make a real impact by improving delivery services and leading a motivated team.
- Qualifications: Experience in warehouse/transport management and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Peterborough, Cambridgeshire, PE2 7BP
Shift Hours: 38 Including some weekends hrs per week (Any 5 out of 7 days including weekends)
Salary: Competitive Salary & Benefits
Do you want to work for a company that truly delivers? Planning your route to success? We are looking for someone who can lead a team to ensure that the delivery department is trading efficiently, safely, within legal constraints and offers the highest customer service standards.
An experienced manager who is dedicated to keeping customers happy, takes pride in their work and has a proven track record of motivating, developing and challenging their team to improve the delivery operation. Can you deliver this?
Based in one of our delivery locations, experience, knowledge and skills in warehouse/transport are essential.
- Leading your team to ensure your branch is trading efficiently, safely, within legal constraints and offering the highest customer service standards.
- Managing delivery costs and customer charges to achieve agreed targets.
- Identifying opportunities to improve efficiency and setting challenging targets to minimise payroll cost.
- Understanding the local market in order to offer the best service in your area ensuring fantastic customer service and satisfaction.
- Managing your team effectively to cover all customer service requirements and engaging with customers, using feedback to improve service and satisfaction.
- Working with the regional team, assisting the business to identify opportunities while developing or improving ways of working.
Previous experience and knowledge of deliveries/transport are essential in addition to:
- Experience of managing a warehouse operation.
- Engaging with customers and building and maintaining strong relationships.
- Developing new ideas and challenging a team to improve the delivery service.
- Identifying talent and encouraging development in a team.
- Motivating a team to build a strong customer service culture.
- Communicating openly and being able to influence key stakeholders.
- Planning and organising effectively.
- A hands-on approach is beneficial.
- Management CPC qualification is beneficial.
Delivery Manager - Booker Wholesale in Peterborough employer: Booker Group
At Booker Wholesale, we pride ourselves on being an exceptional employer that values teamwork, customer satisfaction, and employee development. Located in Peterborough, our dynamic work culture fosters innovation and collaboration, providing ample opportunities for personal and professional growth. With competitive salaries and a commitment to maintaining a safe and efficient delivery operation, we empower our employees to excel while ensuring the highest standards of service for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Manager - Booker Wholesale in Peterborough
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Booker Group and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Booker Group!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Booker Group keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Delivery Manager - Booker Wholesale in Peterborough
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Booker Group:This is your chance to really connect with the team at Booker Group. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Booker Group
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Booker Group.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Booker Group that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Booker Group. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
