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For Companies At a Glance
- Tasks: Join our vibrant team, ensuring customers get what they need while working in various store areas.
- Company: Booker, the UK's leading food and drink wholesaler, values diversity and inclusion.
- Benefits: Enjoy discounts at Tesco, health benefits, and a great holiday package.
- Why this job: Perfect for night owls who thrive on teamwork and delivering excellent customer service.
- Qualifications: A can-do attitude and passion for customer service are essential.
- Other info: Flexible working options available; we welcome conversations about your needs.
Overview
This is a Part Time Position
This is a night vacancy so you will be a keen night owl ready to be part of a vibrant team that enjoys hitting targets and thriving on success.
Responsibilities
- You will be expected to ensure our customers’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries … the opportunities are endless, but everything you do matters … ensuring our customers get everything they came for, served quickly and efficiently.
- Responsible for the accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences.
- Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.
- Responsible for providing a high standard of customer service by processing deliveries efficiently and to target.
- Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help.
- A can do attitude and feel comfortable working to meet designated pick rates.
- A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers.
- Always be there, on time and properly presented.
Qualifications / Requirements
- Experience or ability to work night shifts and to work in a fast-paced environment.
- Strong customer service orientation and communication skills.
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Part time Branch Assistant -Nights employer: Booker Group
Contact Detail:
Booker Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part time Branch Assistant -Nights
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Booker. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your can-do attitude and passion for customer service can shine through in your responses.
✨Tip Number 3
Dress to impress! Even though it's a night position, make sure you look presentable and professional for your interview. First impressions matter, and you want to show that you take this opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Part time Branch Assistant -Nights
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your passion for customer service and your can-do attitude.
Tailor Your Application: Make sure to tailor your application to the role of Part Time Branch Assistant. Highlight any relevant experience you have in customer service or working in a fast-paced environment. We love seeing how your skills match what we’re looking for!
Keep It Clear and Concise: While we appreciate creativity, clarity is key! Keep your application straightforward and to the point. Use bullet points if it helps to make your experience stand out. We want to see your qualifications without wading through too much text.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Booker Group
✨Know the Role Inside Out
Before your interview, make sure you understand the specifics of the Part Time Branch Assistant role. Familiarise yourself with the tasks like picking deliveries and ensuring customer satisfaction. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role is all about delivering excellent customer service, think of examples from your past experiences where you've gone the extra mile for customers. Be ready to share these stories during the interview to demonstrate your passion for helping others.
✨Be Prepared for Practical Questions
Expect questions that assess your ability to work under pressure and meet targets. Think about how you would handle busy nights or tight deadlines. Practising responses to these scenarios can help you feel more at ease during the interview.
✨Dress the Part and Be Punctual
Even though it's a night shift, make sure you present yourself well for the interview. Dress smartly and arrive on time. This shows that you respect the interviewer's time and are serious about the opportunity.