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- Tasks: Join our team as a Part Time Branch Assistant, delivering top-notch customer service daily.
- Company: Booker is a dynamic workplace focused on customer satisfaction and teamwork.
- Benefits: Enjoy a 10% discount with the Booker colleague card and flexible working hours.
- Why this job: Experience a fast-paced environment where every day brings new challenges and opportunities.
- Qualifications: Must be 17+, with a can-do attitude and passion for customer service.
- Other info: Flexible shifts available between 16 to 32 hours per week.
Job Description
What's in it for you
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) – save up to 5% and Booker will match your contribution.
- Life Assurance – You are covered for death in service life cover of up to three times annual pay
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package
About the role
*This is a Part Time position.
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same.
We are 5/7 day operation, (check our website for specific opening times.)
We only recruit individuals who are aged 17 and over
You will be responsible for
Customers are at the heart of everything we do, our customers need to be back in their own business as quickly as possible having found what they need, we keep the shelves full, provide speed of service through the tills and wish them a fond farewell or maybe our customers need a delivery and we are accurately picking what they need.
You will need
Ideally experience within the Wholesale or Retail environment
A can do attitudeA passion for customer serviceBe willing to go the extra mileAlways be there, on time and properly presented.
About The Company
Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.
Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.
We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process.
Please note
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*
Part Time Branch Assistant employer: Booker Group
Contact Detail:
Booker Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Branch Assistant
✨Tip Number 1
Show your enthusiasm for customer service during the interview. Share specific examples of how you've gone the extra mile for customers in previous roles, as this aligns perfectly with what we're looking for.
✨Tip Number 2
Familiarize yourself with our operations and values by visiting our website. Understanding our commitment to customer satisfaction will help you articulate how you can contribute to our team.
✨Tip Number 3
Be prepared to discuss your experience in fast-paced environments. Highlight any relevant retail or wholesale experience that demonstrates your ability to thrive under pressure.
✨Tip Number 4
Since we operate 5/7 days a week, be flexible with your availability. Mention your willingness to work various shifts, as this shows your commitment to being part of our dynamic team.
We think you need these skills to ace Part Time Branch Assistant
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Part Time Branch Assistant position. Highlight key responsibilities and required skills, such as customer service experience and a can-do attitude.
Tailor Your CV: Customize your CV to reflect relevant experience in retail or wholesale environments. Emphasize any previous roles where you demonstrated excellent customer service and teamwork.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your willingness to go the extra mile. Use specific examples from your past experiences to illustrate your points.
Check Your Presentation: Since the role emphasizes being properly presented, ensure that your application materials are professional and free of errors. This reflects your attention to detail and commitment to the role.
How to prepare for a job interview at Booker Group
✨Show Your Can-Do Attitude
Make sure to express your positive mindset during the interview. Share examples of how you've tackled challenges in the past and how you approach tasks with enthusiasm.
✨Highlight Customer Service Experience
Prepare to discuss your previous roles in retail or wholesale environments. Emphasize specific instances where you went the extra mile for customers, showcasing your passion for excellent service.
✨Demonstrate Teamwork Skills
Since this role involves working as part of a team, be ready to talk about your experiences collaborating with others. Mention how you contribute to a positive team dynamic and support your colleagues.
✨Be Punctual and Presentable
Arrive on time for your interview and dress appropriately. This shows that you respect the company's values and understand the importance of being presentable in a customer-facing role.
