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- Tasks: Assist customers, manage shelves, and ensure speedy service in a dynamic team environment.
- Company: Booker Group is the UK's leading food and drink wholesaler, serving independent retailers and small businesses.
- Benefits: Enjoy discounts at Booker and Tesco, flexible working options, and a great holiday package.
- Other info: Diversity and inclusion are key; we welcome conversations about flexible working.
- Why this job: Join a vibrant team, gain valuable experience, and make a real impact on customer satisfaction.
- Qualifications: Must be 17+, with a can-do attitude and a passion for customer service; retail experience preferred.
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team, you will be working in a dynamic, fast-paced environment where no two days are the same. We are a 5/7 day operation (check our website for specific opening times). We only recruit individuals who are aged 17 and over.
You will be responsible for:
- Ensuring customers are at the heart of everything we do, helping them find what they need quickly.
- Keeping the shelves full and providing speed of service through the tills.
- Accurately picking items for delivery when required.
You will need:
- Ideally experience within the Wholesale or Retail environment.
- A can-do attitude.
- A passion for customer service.
- Willingness to go the extra mile.
- To always be there, on time and properly presented.
Whats in it for you?
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4-day period after every four-weekly pay day.
- 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile.
- Up to 30% off car, pet and home insurance at Tesco bank.
- Free eye test when you spend £50 or more.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- An exclusive deals and discounts website saving you money on everyday purchases.
- After 3 months service, you can join our annual Save As You Earn share scheme.
- Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
- Life Assurance - covered for death in service life cover of up to three times annual pay.
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package.
About Us
Booker is the UK's leading food & drink wholesaler. We serve independent retailers, caterers and small businesses from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.
Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. We welcome conversations about flexible working.
We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process.
Please note: We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
Contact Detail:
Booker Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Branch Assistant
✨Tip Number 1
Show your enthusiasm for customer service during any interactions you have with the company. Whether it's through a phone call or in-person visit, demonstrating a genuine passion for helping customers can set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with Booker Group's operations and values. Understanding their commitment to customer satisfaction and teamwork will help you align your responses and show that you're a good fit for their culture.
✨Tip Number 3
Network with current or former employees of Booker Group if possible. They can provide valuable insights into the work environment and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Be prepared to discuss your availability and flexibility. Since this is a part-time role in a dynamic environment, showing that you can adapt to varying schedules will make you a more attractive candidate.
We think you need these skills to ace Part Time Branch Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or retail. Use specific examples that demonstrate your can-do attitude and ability to work in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for customer service. Mention how you can contribute to the team at Booker Group and why you are excited about this role.
Showcase Your Availability: Since this is a part-time position, clearly state your availability in your application. Mention any flexibility you have regarding working hours, especially during peak times.
Highlight Teamwork Skills: Emphasise your ability to work as part of a team. Provide examples of past experiences where you collaborated with others to achieve a common goal, which aligns with the dynamic environment at Booker.
How to prepare for a job interview at Booker Group
✨Show Your Can-Do Attitude
Booker Group is looking for candidates with a positive, can-do attitude. During the interview, share examples of how you've tackled challenges in the past and gone the extra mile for customers.
✨Demonstrate Customer Service Passion
Since this role revolves around excellent customer service, be prepared to discuss your previous experiences in retail or wholesale environments. Highlight specific instances where you provided outstanding service.
✨Be Punctual and Presentable
Arrive on time and dress appropriately for the interview. First impressions matter, and being well-presented shows that you respect the opportunity and understand the importance of professionalism.
✨Research Booker Group
Familiarise yourself with Booker Group's operations and values. Understanding their commitment to diversity, equity, and inclusion will help you align your answers with their company culture during the interview.