At a Glance
- Tasks: Assist customers, manage stock, and ensure a smooth shopping experience in a fast-paced environment.
- Company: Join Booker, the UK's leading food and drink wholesaler, serving independent retailers and small businesses.
- Benefits: Enjoy discounts at Tesco, health perks, a pension plan, and exclusive deals after just three months.
- Other info: Flexible working options available; we celebrate diversity and inclusivity in our workplace.
- Why this job: Be part of a dynamic team where every day is different and customer satisfaction is key.
- Qualifications: Aged 17+, with a can-do attitude and a passion for excellent customer service.
- Contract TypePermanent
- Hours21
- Closing Date 9 November, 2026
- Business Unit Booker Wholesale
About the role
*This is a Part Time position.
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same.
We are 5/7 day operation, (check our website for specific opening times.)
We only recruit individuals who are aged 17 and over
Main Responsibilities
Customers are at the heart of everything we do, our customers need to be back in their own business as quickly as possible having found what they need, we keep the shelves full, provide speed of service through the tills and wish them a fond farewell or maybe our customers need a delivery and we are accurately picking what they need.
You will need
Ideally experience within the Wholesale or Retail environment
- A can do attitude
- A passion for customer service
- Be willing to go the extra mile
- Always be there, on time and properly presented.
What's in it for you
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
- Life Assurance - You are covered for death in service life cover of up to three times annual pay
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.
Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.
Please note
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*
Hear what our colleagues have to say here
Cranley Road Broadland Business Park Norwich
Merthyr Tydfil Industrial Park Unit 35, Pentrebach Merthyr Tydfil
#J-18808-Ljbffr
Part Time Branch Assistant employer: Booker Group
Booker Group is an excellent employer for Class 1 drivers, offering flexible working hours and a dynamic work environment that values safety and teamwork. With opportunities for growth within the transport team and a commitment to supporting independent retailers, employees can enjoy a rewarding career while making a meaningful impact in their communities. The diverse routes and hands-on nature of the job ensure that no two days are the same, making it an exciting place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Branch Assistant
✨Tip Number 1
Familiarise yourself with Booker’s values and customer service approach. Understanding their commitment to excellent customer service will help you demonstrate your alignment with their goals during any discussions.
✨Tip Number 2
Showcase your can-do attitude by preparing examples from your past experiences where you went the extra mile for customers. This will highlight your dedication and fit for the role.
✨Tip Number 3
Research the specific branch you’re applying to, including its opening times and peak hours. This knowledge will allow you to ask informed questions and show your genuine interest in the position.
✨Tip Number 4
Be ready to discuss your availability and flexibility, as this is crucial for a part-time role in a dynamic environment. Highlighting your willingness to adapt will make you a more attractive candidate.
We think you need these skills to ace Part Time Branch Assistant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in retail or wholesale environments. Emphasise your customer service skills and any previous roles where you demonstrated a can-do attitude.
Craft a Strong Cover Letter:Write a cover letter that showcases your passion for customer service. Mention specific examples of how you've gone the extra mile for customers in past roles, as this aligns with what Booker is looking for.
Highlight Availability:Since this is a part-time position, clearly state your availability in your application. Mention any flexibility you have to work during the 5/7 day operation, as this will be important for the employer.
Show Enthusiasm:In your application, convey your enthusiasm for working at Booker. Research the company and mention why you want to be part of their team, focusing on their commitment to diversity and customer service.
How to prepare for a job interview at Booker Group
✨Show Your Customer Service Passion
Since the role is all about delivering excellent customer service, make sure to highlight any previous experience you have in this area. Share specific examples of how you've gone the extra mile for customers in the past.
✨Demonstrate a Can-Do Attitude
Booker is looking for candidates with a positive and proactive mindset. During the interview, express your willingness to tackle challenges and adapt to the fast-paced environment they operate in.
✨Be Punctual and Presentable
Arrive on time for your interview and dress appropriately. This shows that you respect the company's values and understand the importance of being properly presented, especially in a customer-facing role.
✨Research Booker and Its Values
Familiarise yourself with Booker’s mission and values before the interview. Understanding their commitment to diversity, equity, and inclusion will help you align your answers with what they stand for.
