At a Glance
- Tasks: Assist customers, manage stock, and ensure speedy service in a dynamic environment.
- Company: Join Booker, the UK's leading food and drink wholesaler serving independent businesses.
- Benefits: Enjoy discounts at Tesco, health perks, and a great holiday package.
- Other info: Flexible working options available; we celebrate diversity and inclusivity.
- Why this job: Be part of a vibrant team where every day brings new challenges and opportunities.
- Qualifications: A can-do attitude and passion for customer service are essential; retail experience is a plus.
Job Description
What's in it for you
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
- Life Assurance - You are covered for death in service life cover of up to three times annual pay
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package
About the role
*This is a Part Time position. 16 Hours
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same.
We are 5/7 day operation, (check our website for specific opening times.)
We only recruit individuals who are aged 17 and over
The working pattern is Saturday - 07:30 -15:30, Sunday 09:00 - 16:00 Monday 07:00-15:00
You will be responsible for
Customers are at the heart of everything we do, our customers need to be back in their own business as quickly as possible having found what they need, we keep the shelves full, provide speed of service through the tills and wish them a fond farewell or maybe our customers need a delivery and we are accurately picking what they need.
You will need
Ideally experience within the Wholesale or Retail environment
A can do attitudeA passion for customer serviceBe willing to go the extra mileAlways be there, on time and properly presented.
About The Company
Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.
Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.
We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process.
Please note
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*
Part Time Branch Assistant 16 Hours in Stockton-on-Tees employer: Booker Group
At Booker, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and inclusion. Our employees enjoy a comprehensive benefits package, including discounts at Tesco, health and wellbeing support, and opportunities for career growth within the UK's leading food and drink wholesaler. With flexible working options and a commitment to employee development, we ensure that every team member feels valued and empowered in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Branch Assistant 16 Hours in Stockton-on-Tees
✨Tip Number 1
Familiarise yourself with Booker’s values and customer service approach. Understanding their commitment to excellent customer service will help you demonstrate your alignment with their goals during any discussions.
✨Tip Number 2
Highlight any previous experience in retail or wholesale environments when networking. Engaging with current employees on platforms like LinkedIn can provide insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've gone the extra mile for customers in past roles. This will showcase your can-do attitude and passion for customer service, which are key traits they’re looking for.
✨Tip Number 4
Be ready to demonstrate your flexibility and willingness to work varied hours. Since this role requires working weekends, showing that you can adapt to their schedule will make you a more attractive candidate.
We think you need these skills to ace Part Time Branch Assistant 16 Hours in Stockton-on-Tees
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in retail or wholesale environments. Emphasise any customer service roles you've held and showcase your can-do attitude.
Craft a Strong Cover Letter:Write a cover letter that reflects your passion for customer service. Mention specific examples of how you've gone the extra mile for customers in previous roles.
Highlight Availability:Clearly state your availability in your application, especially since this role requires working on weekends. Make it easy for them to see you fit their schedule.
Show Enthusiasm for the Company:Research Booker and mention why you want to work there specifically. Highlight their commitment to diversity and inclusion, and express how you align with their values.
How to prepare for a job interview at Booker Group
✨Show Your Customer Service Passion
Booker is all about excellent customer service, so be sure to express your enthusiasm for helping customers. Share specific examples from your past experiences where you went the extra mile to assist someone.
✨Demonstrate a Can-Do Attitude
The role requires a positive and proactive approach. During the interview, highlight situations where you tackled challenges head-on and how your attitude contributed to successful outcomes.
✨Familiarise Yourself with Booker
Research Booker and its operations before the interview. Understanding their values, services, and the environment they operate in will show your genuine interest in the company and the role.
✨Dress Appropriately
First impressions matter! Make sure to dress smartly and presentably for the interview. This reflects your professionalism and respect for the opportunity.
