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- Tasks: Join our team as a Part Time Branch Assistant, delivering top-notch customer service.
- Company: Booker is the UK's leading food and drink wholesaler, serving independent retailers and small businesses.
- Benefits: Enjoy discounts at Tesco, health perks, and a great holiday package.
- Why this job: Be part of a dynamic team where every day brings new challenges and opportunities.
- Qualifications: A can-do attitude and passion for customer service are essential; retail experience is a plus.
- Other info: Flexible working options available; we celebrate diversity and inclusivity in our workplace.
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
- Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
- 50% off health checks at Tesco Pharmacy.
- Exclusive access to discounted RAC breakdown cover rates.
- An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
- After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
- Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
- Life Assurance - You are covered for death in service life cover of up to three times annual pay.
- Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
- A great holiday package.
About the role:
This is a Part Time position. We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same. We are a 5/7 day operation, (check our website for specific opening times.) We only recruit individuals who are aged 17 and over. We are looking for a friendly, reliable individual with front of house experience to join our team, as front of house you will be the face for the business welcoming customers into the branch with high quality customer service experience.
This is a 16 Hour role. The working days are:
- Thursday-09:30-17:00
- Friday-10:00-17:00
- Saturday-07:00-14:00
You will be responsible for:
Customers are at the heart of everything we do, our customers need to be back in their own business as quickly as possible having found what they need, we keep the shelves full, provide speed of service through the tills and wish them a fond farewell or maybe our customers need a delivery and we are accurately picking what they need.
You will need:
- Ideally experience within the Wholesale or Retail environment.
- A can do attitude.
- A passion for customer service.
- Be willing to go the extra mile.
- Always be there, on time and properly presented.
About The Company:
Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.
Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.
We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process.
Please note: We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco.
Part Time Branch Assistant-16 Hour employer: Booker Group
Contact Detail:
Booker Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Branch Assistant-16 Hour
✨Tip Number 1
Familiarise yourself with Booker’s values and customer service approach. When you understand what they stand for, you can tailor your conversations during the interview to show how your own values align with theirs.
✨Tip Number 2
Highlight any previous experience in retail or customer service during your interactions. Be ready to share specific examples of how you've gone the extra mile for customers in the past, as this is a key quality they are looking for.
✨Tip Number 3
Prepare to discuss your availability and flexibility, especially since this role requires working on weekends. Showing that you can adapt to their schedule will make you a more attractive candidate.
✨Tip Number 4
Research the local Booker branch where you’re applying. Knowing about their specific operations and any recent news can help you engage in meaningful conversations during the interview, demonstrating your genuine interest in the position.
We think you need these skills to ace Part Time Branch Assistant-16 Hour
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and retail. Use keywords from the job description to demonstrate that you understand what Booker is looking for.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your can-do attitude. Mention specific examples of how you've gone the extra mile for customers in previous roles.
Highlight Availability: Clearly state your availability in your application, especially since this is a part-time role with specific working days. This shows that you are organised and ready to meet their scheduling needs.
Show Enthusiasm for the Company: Research Booker and mention why you want to work there in your application. Highlight their commitment to diversity and inclusion, and express how you align with their values.
How to prepare for a job interview at Booker Group
✨Show Your Customer Service Passion
Since the role is all about delivering excellent customer service, make sure to highlight your passion for helping customers. Share specific examples from your past experiences where you went the extra mile to ensure customer satisfaction.
✨Demonstrate a Can-Do Attitude
Booker is looking for individuals with a real can-do attitude. During the interview, express your willingness to tackle challenges and adapt to the fast-paced environment. Use phrases like 'I can handle that' or 'I'm eager to learn' to convey your positive mindset.
✨Be Prepared for Teamwork Questions
As this position involves working as part of a team, be ready to discuss your teamwork skills. Think of examples where you collaborated effectively with others, resolved conflicts, or contributed to a team goal. This will show that you can thrive in a dynamic setting.
✨Dress Appropriately and Be Punctual
First impressions matter! Make sure to dress smartly and arrive on time for your interview. Being properly presented and punctual reflects your reliability and professionalism, which are key traits for the role.
