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- Tasks: Process sales orders and provide admin support in a dynamic team environment.
- Company: Join Booker Group, the UK's leading food and drink wholesaler serving independent businesses.
- Benefits: Enjoy employee discounts, flexible working options, and a supportive workplace culture.
- Why this job: Gain valuable experience while contributing to a diverse and inclusive team.
- Qualifications: Previous admin or order processing experience, strong communication skills, and attention to detail required.
- Other info: Open to candidates over 18; flexible hours available.
Part Time Administrator/Order processor – Kingswinford
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Part Time Administrator/Order processor – Kingswinford
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Join to apply for the Part Time Administrator/Order processor – Kingswinford role at Booker Group
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We are seeking an experienced Part Time Sales Order Processor / Administrator to join our team. The ideal candidate will be responsible for processing sales orders, providing administrative support, and helping to ensuring the smooth running of our Kingswinford depot.
About the role
We are seeking an experienced Part Time Sales Order Processor / Administrator to join our team. The ideal candidate will be responsible for processing sales orders, providing administrative support, and helping to ensuring the smooth running of our Kingswinford depot.
You will be responsible for
• Taking and processing orders by telephone, from sales representatives, by e-mail and via bespoke food and beverage platforms such as F & B, Swiftcloud and Procure Wizard.
• Advising customers on out-of-stock items and providing replacement items.
• Liaising with customers, drivers, and the transport manager to ensure timely deliveries
• Coordinating with the London depot on required stocks and upcoming deliveries by Maddex and daily couriers.
• Organising last-minute couriers for customers who need additional stock outside their normal delivery day.
• Invoicing orders picked by our warehouse operators.
• Complete daily route planner.
• Logging in bound invoices and returns notes
• Logging any credits required.
• Ensuring all delivery paperwork has been returned at the end of the day, including proof of delivery, and that shortages are investigated.
• Log fuel receipts and any petty cash spend.
• Contacting buyers about stock issues and creating the daily out of stock list.
• Processing of free stock, samples and collections for buyers and account managers.
• Scanning and filing of all invoices, and transition to archive space when required.
• Dealing with general customer queries about orders, pricing and deliveries.
You will need
• Experience as a Sales Order Processor / Administrator or similar role
• Strong attention to detail and the ability to multitask.
• Excellent communication and customer service skills.
• Evidence of taking complex orders in past roles.
• Proficient in Microsoft Office Suite, especially Excel.
• Able to remain calm under pressure.
• Ability to work independently and as part of a team.
Whats in it for you?
- Employee discounts after 3 months, such as:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- A Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
About Us
Booker is the UK\’s leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.
Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.
We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact recruitment@bookergroup.com
Please note
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*
For more information about us please visit www.bookergroupjobs.co.uk
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Other
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Industries
Wholesale
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Part Time Administrator/Order processor - Kingswinford employer: Booker Group
Contact Detail:
Booker Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Administrator/Order processor - Kingswinford
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, such as F & B, Swiftcloud, and Procure Wizard. Having a basic understanding of these platforms can give you an edge during the interview.
✨Tip Number 2
Highlight your experience in processing sales orders and managing customer queries. Be ready to share specific examples of how you've successfully handled complex orders or resolved customer issues in past roles.
✨Tip Number 3
Demonstrate your ability to multitask and remain calm under pressure. Prepare to discuss situations where you've had to juggle multiple responsibilities and how you managed to keep everything running smoothly.
✨Tip Number 4
Research Booker Group and their values, especially around diversity and inclusion. Showing that you align with their company culture can make a positive impression during your interview.
We think you need these skills to ace Part Time Administrator/Order processor - Kingswinford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Sales Order Processor or Administrator. Emphasise your attention to detail, multitasking abilities, and proficiency in Microsoft Office, especially Excel.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Mention your experience with processing orders and customer service skills, and explain why you are a good fit for the role at Booker Group.
Showcase Relevant Skills: In your application, clearly outline your communication skills and ability to handle complex orders. Provide examples from past roles where you successfully managed similar tasks, such as liaising with customers and coordinating deliveries.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Booker Group
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Part Time Administrator/Order Processor. Familiarise yourself with the specific tasks mentioned in the job description, such as processing orders and liaising with customers. This will help you demonstrate your suitability for the role.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, prepare examples from your past experiences where you effectively communicated with customers or team members. Be ready to discuss how you handled complex orders or resolved customer queries.
✨Demonstrate Attention to Detail
Attention to detail is crucial in administrative roles. During the interview, highlight instances where your meticulous nature helped prevent errors or improved processes. You might even want to mention your proficiency in tools like Microsoft Excel, which can aid in maintaining accuracy.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about how you would handle situations like advising customers on out-of-stock items or coordinating last-minute deliveries. Practising these scenarios can help you respond confidently during the interview.