At a Glance
- Tasks: Process sales orders and provide admin support in a dynamic team environment.
- Company: Join Booker Group, the UK's leading food and drink wholesaler serving independent businesses.
- Benefits: Enjoy employee discounts, flexible working options, and a supportive workplace culture.
- Other info: Open to candidates over 18; flexible hours available.
- Why this job: Gain valuable experience while contributing to a diverse and inclusive team.
- Qualifications: Previous admin or order processing experience, strong communication skills, and attention to detail required.
Part Time Administrator/Order processor - Kingswinford
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Part Time Administrator/Order processor - Kingswinford
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We are seeking an experienced Part Time Sales Order Processor / Administrator to join our team. The ideal candidate will be responsible for processing sales orders, providing administrative support, and helping to ensuring the smooth running of our Kingswinford depot.
About the role
We are seeking an experienced Part Time Sales Order Processor / Administrator to join our team. The ideal candidate will be responsible for processing sales orders, providing administrative support, and helping to ensuring the smooth running of our Kingswinford depot.
• Taking and processing orders by telephone, from sales representatives, by e-mail and via bespoke food and beverage platforms such as F & B, Swiftcloud and Procure Wizard.
• Advising customers on out-of-stock items and providing replacement items.
• Liaising with customers, drivers, and the transport manager to ensure timely deliveries
• Coordinating with the London depot on required stocks and upcoming deliveries by Maddex and daily couriers.
• Organising last-minute couriers for customers who need additional stock outside their normal delivery day.
• Invoicing orders picked by our warehouse operators.
• Complete daily route planner.
• Logging in bound invoices and returns notes
• Logging any credits required.
• Ensuring all delivery paperwork has been returned at the end of the day, including proof of delivery, and that shortages are investigated.
• Log fuel receipts and any petty cash spend.
• Contacting buyers about stock issues and creating the daily out of stock list.
• Processing of free stock, samples and collections for buyers and account managers.
• Scanning and filing of all invoices, and transition to archive space when required.
• Dealing with general customer queries about orders, pricing and deliveries.
You will need• Experience as a Sales Order Processor / Administrator or similar role
• Strong attention to detail and the ability to multitask.
• Excellent communication and customer service skills.
• Evidence of taking complex orders in past roles.
• Proficient in Microsoft Office Suite, especially Excel.
• Able to remain calm under pressure.
• Ability to work independently and as part of a team.
- Employee discounts after 3 months, such as:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- A Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
Booker is the UK\'s leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.
Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.
We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact recruitment@bookergroup.com
Please note
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*
For more information about us please visit www.bookergroupjobs.co.uk
Seniority level
Seniority level
Entry level
Employment type
Employment type
Full-time
Job function
Job function
OtherIndustries
Wholesale
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#J-18808-LjbffrPart Time Administrator/Order processor - Kingswinford employer: Booker Group
Booker Group is an exceptional employer, offering a supportive work culture that values diversity and inclusion. Employees benefit from flexible working arrangements, competitive discounts, and opportunities for personal growth within the thriving wholesale sector in Kingswinford. With a commitment to employee well-being and a focus on community, Booker Group provides a rewarding environment for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Administrator/Order processor - Kingswinford
✨Tap into Local Job Boards
Look for part-time opportunities on local job boards or industry-specific sites related to logistics and supply chain. These platforms often host job listings that may not make it to the larger job boards, giving you an edge!
✨Connect with the Community
Join local logistics and supply chain forums or Facebook groups where businesses might post about part-time roles. These communities can provide insights, and you might even find someone who can put in a good word for you!
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We think you need these skills to ace Part Time Administrator/Order processor - Kingswinford
Some tips for your application 🫡
Highlight Relevant Experience:When you're applying for a logistics and supply chain role like Part Time Administrator/Order processor - Kingswinford, make sure to emphasise any relevant experience you've got. Even if it’s just an internship or volunteer work, show how you've dealt with supply chain processes, inventory management, or even basic logistics tasks. This helps us see you in action!
Showcase Your Technical Skills:For logistics roles, familiarity with software like SAP, Oracle, or even Excel can really set you apart. Be sure to mention these skills in your CV and, if possible, include examples of how you've used them effectively in previous roles or projects.
Keep It Flexible:Since this is a part-time position, let us know about your availability in your cover letter! If you can work certain shifts or have a flexible timetable, make that clear – we love flexibility as much as you do!
Tailor Your CV to Logistics:Your CV isn't just a list of jobs; it should tell a story about your journey in logistics. Use bullet points to break down your achievements and any metrics that show your impact in previous roles. Did you help reduce costs or improve efficiency? Quantify that success to grab our attention!
How to prepare for a job interview at Booker Group
✨Know Your Supply Chain Basics
Make sure you brush up on key concepts in logistics and supply chain management. Understand terms like Just-In-Time, inventory management, and demand forecasting, as these might pop up in the conversation. Being able to discuss these confidently shows you’re not just going through the motions and have a genuine interest in the role.
✨Be Ready for Scenario-Based Questions
Logistics can be unpredictable, so expect questions that test your problem-solving skills. For instance, they might ask how you'd handle a sudden supply chain disruption. Think through examples from your studies or past experiences, showing how you can adapt and make quick decisions in a tight spot.
✨Flexibility is Key
Since this is a part-time gig, the interviewers will likely look for candidates who are flexible and willing to jump into different roles as needed. Be ready to discuss your availability and how you can help during peak times. This kind of openness can really set you apart!
✨Highlight Your Tech Savviness
In logistics, it's essential to be comfortable with various software tools, from inventory management systems to basic Excel functions. If you've used any specific tools or platforms in the past, make sure to mention them. This not only shows your technical skills but also your readiness to dive into the job!
