At a Glance
- Tasks: Serve customers and manage stock in the Fresh/Fruit & Veg department.
- Company: Join Makro Wholesale, a leading retailer with a focus on fresh produce.
- Benefits: Competitive salary, benefits, and an in-house academy for skill development.
- Other info: Flexible shifts across 5 out of 7 days with opportunities for growth.
- Why this job: Kickstart your career in a dynamic environment while delivering top-notch customer service.
- Qualifications: A can-do attitude and passion for excellent customer service; experience is a plus but not required.
The predicted salary is between 20000 - 25000 £ per year.
Location: Norwich, Norfolk, NR7 0WE
Shift Hours: 38 hrs per week (Any 5 out of 7 days including weekends)
Salary: Competitive Salary & Benefits
We are a 5/7 day operation. Primarily working in the Fresh / Fruit & Veg department, you'll ensure our customers' needs are exceeded at all times. Whether it's filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries, the opportunities are endless. Everything you do matters, ensuring our customers get everything they came for, served quickly and efficiently.
We offer an in-house academy programme that will help you develop and provide you with skills that will help you make a real difference in delivering great standards of operation. An ideal first step on the ladder for the right candidate!
Delivering the highest standards of operation in our Fruit and Veg department will involve replenishment, stock control, customer service and all of the legal checks needed to deliver a professional fresh food operation. You will be the main point of contact for our valued customers when it comes to Fruit and Veg.
Working across departments, you will demonstrate your passion for top class service. We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Ideally, you will have some experience working with fruit & vegetable / fresh foods, but this is not essential as we have a fantastic in-house academy programme.
Greengrocer - Makro Wholesale in Norwich employer: Booker Group
Booker Group is an exceptional employer that fosters a vibrant work culture where innovation and collaboration thrive. With a strong focus on employee development, we offer numerous growth opportunities and benefits tailored to enhance your career in the dynamic food and drink wholesale sector. Working from our locations in Wellingborough, Eccles, or Watford, you'll be part of a team that values your contributions and empowers you to make a meaningful impact on product profitability and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Greengrocer - Makro Wholesale in Norwich
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Booker Group, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Booker Group!
We think you need these skills to ace Greengrocer - Makro Wholesale in Norwich
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Booker Group, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Booker Group and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Booker Group that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Booker Group
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
