At a Glance
- Tasks: Pick and pack orders, serve customers, and ensure stock levels are maintained.
- Company: Join a leading wholesale company in a vibrant London location.
- Benefits: Competitive salary, flexible hours, and a supportive team environment.
- Other info: Flexible shifts with opportunities to grow within the company.
- Why this job: Make a difference by delivering excellent service and ensuring customer satisfaction.
- Qualifications: A positive attitude and a passion for customer service.
The predicted salary is between 10 - 13 € per hour.
Location: London, London, SW19 8LG
Shift Hours: 20 hrs per week (Any 5 out of 7 days including weekends)
Salary: Competitive Salary & Benefits
You will be expected to ensure our customers’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries, the opportunities are endless, but everything you do matters, ensuring our customers get everything they came for, served quickly and efficiently.
Responsibilities:
- Responsible for the accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences.
- Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.
- Responsible for providing a high standard of customer service by processing deliveries efficiently and to target.
- Being polite when dealing with delivery staff and responding appropriately to queries and complaints, referring any complex situations to someone who can help.
- A can-do attitude and feel comfortable working to meet designated pick rates.
- A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers.
- Always be there, on time and properly presented.
Picker - Booker Wholesale in London employer: Booker Group
At Booker Wholesale, we pride ourselves on being an excellent employer that values our team members and fosters a supportive work culture. Located in London, we offer competitive salaries, flexible shift patterns, and numerous opportunities for personal and professional growth, ensuring that every employee feels valued and empowered to deliver exceptional customer service. Join us and be part of a dynamic team where your contributions truly matter and where you can thrive in a rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Picker - Booker Wholesale in London
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Booker Wholesale. Understanding their values and how they treat customers can give you an edge when discussing how you can contribute to their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering excellent service, think of examples from your past experiences where you went the extra mile for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you show up looking smart and professional. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're genuinely interested in joining us at Booker Wholesale, and it makes it easier for us to keep track of your application.
We think you need these skills to ace Picker - Booker Wholesale in London
Some tips for your application 🫡
Show Your Customer Service Passion:When writing your application, make sure to highlight your passion for customer service. We want to see that you’re someone who goes the extra mile to ensure customers leave happy. Share any relevant experiences that showcase your can-do attitude!
Be Specific About Your Skills:Don’t just list your skills; give us examples of how you've used them in previous roles. Whether it’s picking, packing, or serving customers, we love to see real-life applications of your abilities. This helps us understand how you can contribute to our team.
Keep It Professional Yet Friendly:While we appreciate a casual tone, remember to keep your application professional. Use clear language and avoid slang. We want to get a sense of your personality, but professionalism is key when applying for a role with us.
Apply Through Our Website:Make sure to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Picker position. Plus, it’s super easy and straightforward – just follow the prompts!
How to prepare for a job interview at Booker Group
✨Know the Role Inside Out
Before your interview, make sure you understand the Picker role thoroughly. Familiarise yourself with the responsibilities like picking deliveries, checking quality, and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role is all about exceeding customer expectations, be ready to share examples of how you've gone the extra mile for customers in the past. Think of specific situations where your can-do attitude made a difference, and be prepared to discuss them during the interview.
✨Dress to Impress
First impressions matter! Make sure you arrive on time and dressed appropriately for the interview. A neat and tidy appearance shows that you take the opportunity seriously and are ready to represent the company well.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how success is measured in the role. This not only shows your interest but also helps you determine if the job is the right fit for you.
