At a Glance
- Tasks: Assist drivers in delivering top-notch service and ensure customer satisfaction.
- Company: Join Makro Wholesale, a leading name in the wholesale industry.
- Benefits: Competitive salary, flexible shifts, and a chance to develop your skills.
- Other info: Dynamic work environment with opportunities for growth and teamwork.
- Why this job: Be the face of our business and make a real difference in customer experiences.
- Qualifications: Great customer service skills and a positive attitude are essential.
The predicted salary is between 25000 - 30000 £ per year.
Location: London, London, SE7 7RZ
Shift Hours: 38 hrs per week (Any 5 days from 7)
Salary: Competitive
As a Driver Assistant, you will ensure our customers get the best impression of our organisation. You are the face of our business. You will assist Class 2 Drivers in providing a first-class delivery service to our valued customers, ensuring that company standards and procedures are met.
- A smart and professional personal appearance, role modelling The Face of Booker at all times.
- A good working knowledge of delivery equipment such as cages, bars, straps, tail lift etc.
- Knowledge of vehicle defects and the vehicle defect policy.
- Supporting the driver whilst delivering to customer premises, by helping to navigate the driver, supporting reversing and parking, correct use of PDA, ensuring the chill chain is adhered to, helping to load and unload etc.
- Being the point of contact for both customers and the branch whilst on the road.
- Having an awareness of potential H&S risks such as bridge strikes, and incident management.
- Ensuring that company policies and processes are adhered to.
- Working in line with GDPR guidelines at all times.
- Leading by example and living the Booker Code of Business Conduct and Win Together behaviours.
- Supporting branch function whilst not on the road, such as keeping the vehicle clean, picking, wrapping and loading.
- Understanding of the safe use of delivery equipment.
- Knowledge of the vehicle defect policy.
- Previous use of PDA preferable.
- A positive outlook with great customer service skills.
- The ability to work under pressure.
- Resilience.
- A good spatial awareness, to support the driver.
Driver Assistant - Makro Wholesale in London employer: Booker Group
At Makro Wholesale, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and customer service excellence. Our Driver Assistants play a crucial role in delivering top-notch service to our customers, with opportunities for personal growth and development within the company. Located in London, we provide competitive salaries and flexible shift patterns, ensuring a rewarding work-life balance for our employees.
StudySmarter Expert Advice🤫
We think this is how you could land Driver Assistant - Makro Wholesale in London
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Booker Group.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Booker Group. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Driver Assistant - Makro Wholesale in London
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Booker Group, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Booker Group and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Booker Group. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Booker Group
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Booker Group.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Booker Group.
