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- Tasks: Lead a team of drivers and pickers to ensure smooth delivery operations.
- Company: Join a dynamic team at Booker Wholesale in Liverpool.
- Benefits: Enjoy a competitive salary and benefits package.
- Other info: Opportunity for growth in a fast-paced, supportive environment.
- Why this job: Make a real impact on customer satisfaction and team success.
- Qualifications: Experience in supervising teams and excellent customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: Liverpool, Merseyside, L33 7YQ
Shift Hours: 38 hrs per week (Any 5 out of 7 days including weekends)
Salary: Competitive Salary & Benefits
We have an exciting opportunity for a Transport Supervisor to join our team. You will be accountable for the day to day running of a busy delivery operation. The successful candidate will be responsible for leading a team of drivers and pickers, motivating them to achieve their daily targets. We are passionate about customer satisfaction. Excellent telephone and customer service skills will be required.
- Ensure the Delivered Department is compliant with Company policy and procedures, taking a consistent approach with all team members.
- Ensure important management information is communicated out to all relevant team members.
- Supervise and maintain a safe working environment for all colleagues and customers, reporting any Health & Safety concerns to the Store Management team.
- Passionately promote and drive brand image through knowledge of product, excellent customer service and by ensuring that company guidelines are followed at all times.
- Support the delivery manager in ensuring all vehicles are roadworthy and legally compliant.
- Supervise, plan and co-ordinate to ensure all tasks are completed in an effective and timely manner.
Experience of supervising a small to medium sized team, in either warehouse or transport. Experience of working in a customer focused environment. Management CPC would be advantageous.
Delivery Supervisor - Booker Wholesale in Liverpool employer: Booker Group
Contact Detail:
Booker Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Supervisor - Booker Wholesale in Liverpool
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Booker Wholesale. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested in being part of their delivery operation.
✨Tip Number 2
Practice your customer service skills! Since this role is all about ensuring customer satisfaction, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show off your leadership skills! As a Delivery Supervisor, you'll be leading a team. Think about how you've motivated others in previous roles and be prepared to discuss your approach to managing a team effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the team at Booker Wholesale.
We think you need these skills to ace Delivery Supervisor - Booker Wholesale in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Delivery Supervisor role. Highlight any previous experience in supervising teams, especially in transport or warehouse settings, to show us you’re the right fit.
Show Off Your Customer Service Skills: Since we’re all about customer satisfaction, don’t forget to showcase your excellent telephone and customer service skills. Share specific examples of how you've gone above and beyond for customers in your previous roles.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key points stand out and are easy to read.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Booker Group
✨Know Your Stuff
Make sure you understand the role of a Delivery Supervisor inside out. Familiarise yourself with the daily operations of a busy delivery environment, and be ready to discuss how you would motivate your team of drivers and pickers to hit their targets.
✨Showcase Your Customer Service Skills
Since customer satisfaction is key, prepare examples of how you've handled customer interactions in the past. Think about times when you went above and beyond to ensure a positive experience, as this will demonstrate your commitment to service excellence.
✨Health & Safety Awareness
Be prepared to talk about your understanding of health and safety regulations. Discuss any previous experiences where you ensured compliance and maintained a safe working environment, as this is crucial for the role.
✨Team Leadership Examples
Think of specific instances where you've successfully supervised a team. Highlight your leadership style and how you’ve managed to keep your team motivated and productive, especially in a fast-paced setting like transport or warehousing.