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- Tasks: Lead a team of drivers and pickers to ensure smooth delivery operations.
- Company: Join the dynamic Booker Group, committed to customer satisfaction.
- Benefits: Enjoy a competitive salary, benefits, and a supportive work environment.
- Other info: Opportunity for growth in a fast-paced, safety-focused workplace.
- Why this job: Make a real impact by driving team success and enhancing customer experiences.
- Qualifications: Experience in supervising teams and excellent customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Leicester, Leicestershire, LE3 1UW
Shift Hours: 38 hrs per week (Any 5 out of 7 days including weekends)
Salary: Competitive Salary & Benefits
We have an exciting opportunity for a Transport Supervisor to join our team. You will be accountable for the day to day running of a busy delivery operation. The successful candidate will be responsible for leading a team of drivers and pickers, motivating them to achieve their daily targets.
We are passionate about customer satisfaction. Excellent telephone and customer service skills will be required. Ensure the Delivered Department is compliant with Company policy and procedures, taking a consistent approach with all team members. Ensure important management information is communicated out to all relevant team members.
Supervise and maintain a safe working environment for all colleagues and customers, reporting any Health & Safety concerns to the Store Management team. Passionately promote and drive brand image through knowledge of product, excellent customer service and by ensuring that company guidelines are followed at all times.
Support the delivery manager in ensuring all vehicles are roadworthy and legally compliant. Supervise, plan and co-ordinate to ensure all tasks are completed in an effective and timely manner.
Experience of supervising a small to medium sized team, in either warehouse or transport. Experience of working in a customer focused environment. Management CPC would be advantageous.
Delivery Supervisor - Booker Group in Leicester employer: Booker Group
Contact Detail:
Booker Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Supervisor - Booker Group in Leicester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Booker Group or similar companies. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for the interview by practising common questions related to team leadership and customer service. We all know that confidence is key, so rehearse your answers and maybe even role-play with a mate!
✨Tip Number 3
Show off your passion for customer satisfaction during interviews. Share specific examples of how you've motivated teams or improved service in past roles. This will help you stand out as a candidate who truly cares.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Delivery Supervisor - Booker Group in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your supervisory experience and any customer service roles you've had, as these are key for the Delivery Supervisor position.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about this role. Share specific examples of how you've motivated teams or improved customer satisfaction in previous jobs. This is your chance to show your personality!
Showcase Your Communication Skills: Since excellent telephone and customer service skills are crucial, make sure your application is clear and professional. Use proper grammar and spelling, and keep your tone friendly yet formal.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Booker Group
✨Know Your Stuff
Make sure you understand the role of a Delivery Supervisor inside out. Familiarise yourself with the daily operations, team dynamics, and customer service expectations. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you motivated your team to meet targets and maintained a positive working environment. This is crucial for demonstrating your fit for the supervisory aspect of the role.
✨Customer Service is Key
Since this role is heavily focused on customer satisfaction, be ready to discuss how you've handled customer interactions in the past. Share specific instances where you went above and beyond to ensure a great experience, as this will resonate well with the interviewers.
✨Health & Safety Awareness
Brush up on health and safety regulations relevant to the transport and delivery sector. Be prepared to discuss how you would ensure compliance within your team and maintain a safe working environment. This shows that you take safety seriously and are proactive about it.