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- Tasks: Support fleet operations by resolving issues and ensuring vehicle compliance.
- Company: Join a leading logistics company focused on safety and efficiency.
- Benefits: Enjoy opportunities for travel, teamwork, and professional development.
- Why this job: Be part of a dynamic team making a real impact in transport and logistics.
- Qualifications: IRTEC qualification, LGV licence, and experience in fleet support or transport operations required.
- Other info: This role offers a chance to work across various UK sites.
The predicted salary is between 36000 - 60000 £ per year.
Overview
(This role can be based out of our Didcot, Wellingborough or Hatfield Distribution Centres)
We are excited to offer the opportunity of a Fleet Support Technician to support the Fleet Engineer & the Network Transport and Delivery Teams to ensure a safe and compliant fleet with maximum asset availability.
The role will act as first-line support as the primary contact for Transport & Delivery teams, fielding enquiries and escalating complex issues to Fleet Engineering Manager where necessary.
Responsibilities
- Issue Resolution: Monitor, manage & resolve escalated fleet-related issues to resolve VOR turnaround, ensuring timely communication and follow-up with relevant stakeholders, through liaising with suppliers, workshops and third-party providers to ensure prompt vehicle servicing and repairs.
- Support the Transport & Delivery teams during peak periods to ensure fleet availability, to be able to deliver operational excellence.
- Compliance Monitoring: Support the engineering team in ensuring all vehicles meet DVSA and internal compliance standards. Collaborate with the audit team to complete site audits on maintenance standards to ensure a safe and legal operation across VMU and DCs.
- Ensure our VMU & service providers maintain the highest standards of maintenance and compliance with excellent health and safety standards.
- Managing 3rd party providers against VMU contracts T&Cs
- Support the Transport & Delivery team management of their costs from suppliers, challenge any areas of opportunities. Review and manage recharge damage invoices ensure the quotes are valid and reasonable – collaborate with fleet engineer
Essential
- A willingness to travel where necessary, to attend sites and scoping meetings across the UK. Whilst on these visits, represent Booker to the highest level of professionalism and excellence.
- IRTEC inspectors’ qualification minimum
- City & Guilds Level 2
- Class 1 / Class 2 Licence
- LGV technical knowledge
- Previous experience in a fleet support, transport operations, or engineering administration role (HGV experience preferred).
- Strong understanding of HGV maintenance and compliance requirements
- Excellent communication and interpersonal skills, with the ability to manage multiple stakeholders.
Desirable
- CPC Holder advantageous
- Supporting colleagues and exceptional teamwork
- Able to analyse data Interrogating our Fleet Maintenance platform.
- A passion to be excellent and a drive to make a change.
- Experience in Transport & Logistics
- Knowledge of Vehicles Road Transport law (especially Driver’s hours and vehicles servicing etc.)
- Experience with fleet administration
- Knowledge of Operator licencing compliance
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Fleet Support Technician employer: Booker Group
Contact Detail:
Booker Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fleet Support Technician
✨Tip Number 1
Familiarise yourself with the latest DVSA compliance standards and HGV maintenance requirements. This knowledge will not only help you in interviews but also demonstrate your commitment to ensuring a safe and compliant fleet.
✨Tip Number 2
Network with professionals in the transport and logistics industry, especially those who have experience in fleet support roles. Engaging with them can provide valuable insights and potentially lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss specific examples of how you've resolved fleet-related issues in the past. Highlighting your problem-solving skills and ability to communicate effectively with multiple stakeholders will set you apart.
✨Tip Number 4
Showcase your willingness to travel and your understanding of the importance of representing the company professionally. This can be a key factor in demonstrating your suitability for the role, especially when attending sites and meetings.
We think you need these skills to ace Fleet Support Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fleet support, transport operations, or engineering administration. Emphasise any qualifications like IRTEC inspectors’ qualification and your LGV technical knowledge.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Fleet Support Technician role. Mention specific experiences that demonstrate your ability to manage fleet-related issues and ensure compliance with DVSA standards.
Highlight Communication Skills: Since excellent communication is key for this role, provide examples of how you've effectively managed multiple stakeholders in previous positions. This could include resolving issues or collaborating with teams.
Showcase Problem-Solving Abilities: Include instances where you've successfully resolved escalated fleet-related issues or improved operational excellence. This will demonstrate your capability to handle the responsibilities outlined in the job description.
How to prepare for a job interview at Booker Group
✨Know Your Fleet Basics
Brush up on your knowledge of HGV maintenance and compliance requirements. Be prepared to discuss specific regulations and standards, as this will show your understanding of the role and its responsibilities.
✨Demonstrate Problem-Solving Skills
Think of examples from your past experience where you successfully resolved fleet-related issues. Highlight your ability to communicate effectively with stakeholders and how you managed to ensure timely resolutions.
✨Showcase Your Teamwork
This role requires collaboration with various teams. Be ready to share instances where you worked well in a team environment, especially during peak periods, to maintain fleet availability and operational excellence.
✨Prepare for Compliance Questions
Expect questions about DVSA standards and internal compliance. Familiarise yourself with relevant laws and regulations, and be ready to discuss how you would ensure that all vehicles meet these standards.