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- Tasks: Lead a team of drivers and pickers to ensure smooth delivery operations.
- Company: Join a dynamic team at Booker Wholesale in Falkirk.
- Benefits: Competitive salary, benefits, and a supportive work environment.
- Other info: Opportunity for growth in a fast-paced, customer-focused setting.
- Why this job: Make a real impact on customer satisfaction and team success.
- Qualifications: Experience in supervising teams and excellent customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: Falkirk, Stirlingshire, FK2 9HQ
Shift Hours: 38 hrs per week (Any 5 out of 7 days including weekends)
Salary: Competitive Salary & Benefits
We have an exciting opportunity for a Transport Supervisor to join our team. You will be accountable for the day to day running of a busy delivery operation. The successful candidate will be responsible for leading a team of drivers and pickers, motivating them to achieve their daily targets. We are passionate about customer satisfaction. Excellent telephone and customer service skills will be required.
- Ensure the Delivered Department is compliant with Company policy and procedures, taking a consistent approach with all team members.
- Ensure important management information is communicated out to all relevant team members.
- Supervise and maintain a safe working environment for all colleagues and customers, reporting any Health & Safety concerns to the Store Management team.
- Passionately promote and drive brand image through knowledge of product, excellent customer service and by ensuring that company guidelines are followed at all times.
- Support the delivery manager in ensuring all vehicles are roadworthy and legally compliant.
- Supervise, plan and co-ordinate to ensure all tasks are completed in an effective and timely manner.
Experience of supervising a small to medium sized team, in either warehouse or transport. Experience of working in a customer focused environment. Management CPC would be advantageous.
Delivery Supervisor - Booker Wholesale in Falkirk employer: Booker Group
Contact Detail:
Booker Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Supervisor - Booker Wholesale in Falkirk
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Booker Wholesale or similar companies. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for the interview by practising common questions related to delivery operations and team management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills during the interview. Share specific examples of how you've motivated teams or improved processes in previous roles. This will help us see you as a strong candidate for the Delivery Supervisor position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Booker Wholesale.
We think you need these skills to ace Delivery Supervisor - Booker Wholesale in Falkirk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Delivery Supervisor role. Highlight any previous experience in supervising teams, especially in transport or warehouse settings, to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer satisfaction and how you can motivate a team. Don’t forget to mention your understanding of health and safety regulations – it’s key for this role!
Show Off Your Communication Skills: Since excellent telephone and customer service skills are a must, make sure to demonstrate these in your application. Whether it’s through your writing style or examples of past experiences, let us see how you connect with people!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at Booker Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Delivery Supervisor. Familiarise yourself with the day-to-day operations, team dynamics, and customer service expectations. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Delivery Supervisor, you'll be leading a team. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. Highlight your ability to communicate effectively and maintain a positive working environment, as these are key to success in this role.
✨Emphasise Customer Satisfaction
Since the company is passionate about customer satisfaction, be ready to discuss how you've handled customer service challenges in the past. Share specific instances where you went above and beyond to ensure customer needs were met, and how you plan to uphold this value in your new role.
✨Prepare for Health & Safety Questions
Given the importance of maintaining a safe working environment, brush up on health and safety regulations relevant to the transport and delivery sector. Be prepared to discuss how you would handle safety concerns and ensure compliance within your team, as this will show your commitment to a safe workplace.