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For Companies At a Glance
- Tasks: Lead a team of 40+ in delivering top-notch customer service and ensuring compliance.
- Company: A leading food wholesaler with a strong reputation in the industry.
- Benefits: Great career kickstart, team support, and a dynamic work environment.
- Why this job: Join a successful team and make a real difference in customer satisfaction.
- Qualifications: Experience in retail management and a flexible, adaptable mindset.
- Other info: Exciting opportunity for growth in the food wholesaling sector.
The predicted salary is between 36000 - 60000 £ per year.
A leading food wholesaler is seeking a Duty Manager in East Suffolk. This challenging role involves managing a team of over 40, ensuring compliance with legal standards, and providing exceptional customer service.
Ideal candidates are flexible, adaptable, and have experience in retail management. You will engage with customers to resolve issues while training your team in essential skills.
This position offers a fantastic opportunity within a successful team to kick start your career in food wholesaling.
Senior Customer Service Supervisor & Duty Manager in East Bergholt employer: Booker Group
Contact Detail:
Booker Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Customer Service Supervisor & Duty Manager in East Bergholt
✨Tip Number 1
Network like a pro! Reach out to your connections in the food wholesaling industry. You never know who might have a lead on that perfect Duty Manager role or can give you insider tips on the company culture.
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer service and team management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your adaptability! In your conversations, highlight specific examples of how you've successfully managed change or resolved customer issues in the past. This will demonstrate your fit for the dynamic environment of food wholesaling.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Customer Service Supervisor & Duty Manager in East Bergholt
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in retail management and customer service. We want to see how you've led teams and resolved customer issues, so be specific about your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Duty Manager role. Share your passion for food wholesaling and how you can contribute to our team's success.
Showcase Your Flexibility: In this role, adaptability is key. We want to know how you've handled changing situations in the past. Give us examples of when you've had to think on your feet and how you managed your team through challenges.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Booker Group
✨Know Your Stuff
Make sure you understand the ins and outs of the food wholesaling industry. Brush up on legal standards and customer service best practices, as these will likely come up in your interview. Being knowledgeable shows you're serious about the role.
✨Showcase Your Leadership Skills
As a Senior Customer Service Supervisor & Duty Manager, you'll be leading a team of over 40. Prepare examples of how you've successfully managed teams in the past, focusing on training and development. Highlighting your adaptability and flexibility will also impress the interviewers.
✨Engage with Real Scenarios
Think of specific customer service challenges you've faced and how you resolved them. Be ready to discuss these scenarios during the interview, as they demonstrate your problem-solving skills and ability to engage with customers effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you gauge if the company is the right fit for you. Remember, interviews are a two-way street!
